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Job listing closed on 7 Jul 2024
7 Jun 2024

Director, Sales & Ticket Strategy, College Park Skyhawks

🇺🇸 College Park, GA, USA
Full Time
3+ years exp.

Who are we:
A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we’re looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.

Who are you:
An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you.

The College Park Skyhawks, NBA G League affiliate of the Atlanta Hawks, are seeking a driven and positive individual to become our Director, Sales & Ticket Strategy. This position is responsible for the development and execution of ticket distribution and attendance strategies, group and season membership sales, and plan retention strategies. In addition, this position will also lead and oversee Skyhawks Account Executives.

The ideal person has a proven track record of successful revenue sales year over year. Primary responsibilities include creative product development that either drives ticket distribution and attendance or drives revenue. The successful candidate is also focused on providing strong leadership, development and direction to the Skyhawks Account Executives.

The team plays home games at Gateway Center Arena @ Georgia International Convention Center located in College Park. This position will report to senior leadership.

What you will do (Responsibilities):

  • Develop campaigns and initiatives that support ticket distribution, attendance and/or revenue.
  • Collaborate closely with leadership to review and develop new reporting insights that will aid in business execution.
  • Interview, hire, train and develop Account Executives.
  • Daily management of the Account Executives responsible for sales and driving attendance.
  • Lead ongoing weekly meetings and monitor weekly status of department staff for measuring productivity and results.
  • Manage rep’s pipelines using CRM dashboards, and ensure reps are properly utilizing CRM.
  • Responsible for performance management of team members.
  • Assist sales staff with closing techniques and account management to ensure achievement of revenue, ticket distribution and attendance goals.
  • Responsible for ongoing training and education for team members in the areas of sales, customer service, and personal development.
  • Effectively qualify leads and maintain an active pipeline of potential business opportunities.
  • Close deals on a full menu of products including but not limited to corporate partner packages, group tickets, season tickets and comp tickets.
  • Create and implement the hosting of sales and community events.
  • Collaborate with various departments to create promotions that will increase sales and drive attendance.
  • Coordinate ticket offers and distribution plan for corporate and community partners.
  • Responsible for overseeing in-game sales/ticketing initiatives and strategies.
  • Other related duties as assigned by senior leadership.

What we need from you: (Required Skills/Abilities)

  • Prior sports sales career and prior supervisory responsibilities preferred.
  • Some experience with ticketing programs (Archtics, Salesforce) is a plus.
  • High proficiency in Microsoft Suite of products (Word, Outlook, Excel, PowerPoint)
  • Ability to work extended days and hours, including holidays and weekends. This includes events and games.
  • Present themselves in a professional manner, and able to interact with all levels of the organization.
  • Highly motivated with a passion for sales, leadership, recruitment, development, and operations.
  • Represent the College Park Skyhawks in a positive, professional fashion to all clients and the general public.
  • Occasional travel is required. Example: community travel, end of year meetings, and worksite travel.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

If this opportunity looks exciting to you, please complete the application process. Go Hawks!