Atlanta Braves banner
Atlanta Braves logo
Job listing closed on 6 Dec 2023
17 Nov 2023

Coordinator, Retail Marketing, Authentics & External Business

πŸ‡ΊπŸ‡Έ Atlanta, GA, USA
Full Time
2+ years exp.

If you are driven to deliver exceptional fan experiences that are beyond anything possible elsewhere and interested in working alongside a team of innovators and enthusiastic over-achievers, you will enjoy working with us!

Position Overview:

The Retail Coordinator will report to the Sr. Retail Manager, Authentics and Marketing and has a focus on all Braves Retail marketing initiatives, social media platforms and event promotions. This role will also oversee the retail phone order business and support the authentics business, each with sales goals that will support the overall Braves Retail sales and department innovation goals. The ideal candidate will enjoy customer service, be extremely organized and detail oriented, and enjoy collaborating with different teams to create exceptional fan experiences.

Major Responsibilities:

  • Work with Braves retail marketing team on strategic marketing plans, promotions, and events for all Atlanta retail locations, as well as be the lead on any events in the Braves Clubhouse Store & Threads.
  • Oversee Braves Retail social media platforms as designated by the Retail Authentics/Marketing Manager, as well as the Braves Retail customer service email account.
  • Schedule and implement monthly product photoshoots and update Social Media calendar daily.
  • Oversee the logistical planning and execution of Retail Pop-Up Shops and mobile events.
  • Oversee all phone/email order operations, including but not limited to, taking and processing orders/payments, handling mail-in returns, and shipping.
  • Hire, train & manage part-time Phone Orders staff.
  • Assist Authentics Manager with organization and distribution of authentics merchandise, including but not limited to creating inventory lists, assisting with autograph signings and pulling transfer orders for the Authentics Store.
  • Oversee the day-to-day Authentics business, including processing authentics phone order sales, shipping, making signage and updating Authentics Store daily.
  • Organize and manage the Authentics inventory cage.
  • Assist with in-store inventories both in season and off season.
  • Be available to work all home games including postseason.
  • Assist with in-house and retail jersey personalization orders as needed.
  • Work as a sales associate in all Braves Retail locations as needed.
  • All Other Duties as assigned.


  • Previous experience in social media or digital brand marketing preferred.
  • Previous experience with creative program, i.e. Photoshop or Canva preferred.
  • Previous experience in retail sales or customer service preferred.
  • Highly organized and detail-oriented with excellent verbal and written communication skills.
  • Proactive and self-motivated individual with very positive and encouraging attitude.
  • Ability to work in a fast-paced environment for long hours, weekends and holidays.

The Atlanta National League Baseball Club, LLC is an equal opportunity employer. A diverse workforce representing varied backgrounds, perspectives, and experiences is key to delivering on our business promise to our fans and the communities we serve. All qualified candidates are welcome to apply.

If you are disabled as defined by the Americans With Disabilities Act and require a reasonable accommodation in order to complete your online application, including making a change to the application process, please contact our Human Resources team at [email protected]

Effective January 10, 2022, the Atlanta Braves will require all US-based employees in the Scouting and Player Development departments to be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to the commencement of employment. Employees in all other departments are not required but are strongly encouraged to be fully vaccinated, and we do require a vaccine to participate in certain activities and to obtain a premium reduction for our health benefit plans. Employees choosing not to obtain a vaccine will be notified of any limitations on their work activities if applicable. Requests for reasonable accommodations should be directed to [email protected].