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Job listing closed on 27 Jun 2024
20 Jun 2024

IT Support Technician (Casual)

🇬🇧 Greater London, UK
0+ years exp.

The Role

We are looking for an IT Support Technician on a casual basis. The role will be responsible for providing first-line support with all technical training provided, making it a great opportunity for someone with an interest in IT to gain experience.

Who we are

We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history, here.

Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).

Your day-to-day

  • Provide basic technical support to users, including troubleshooting and resolving issues with hardware, software, and network connectivity
  • Set up and configure new equipment, including computers, workstation peripherals and cabling
  • Assist with the auditing and maintenance of user assets and stock
  • Provide additional out of hours support for ad hoc events, hardware projects and desk moves

What we are looking for

  • Interest in technology and a desire to learn and grow in the field
  • Basic knowledge of computer hardware, software, and networking
  • Strong problem-solving skills and the ability to troubleshoot technical issues
  • Excellent communication and customer service skills
  • Availability to support regularly during matchdays, events, and outside of standard business hours

Arsenal for Everyone

Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch. 

Disability Confident Leader

We are a Disability Confident Leader. We actively welcome applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.

If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010, we will offer you an interview if you meet the minimum criteria for a role. Please choose the option of a guaranteed interview on your application form. The information you share with us about your health or disability will not be used in recruitment decisions.