The ROCK at La Cantera is a 45 acre campus that includes the Victory Capital Performance Center - home to the San Antonio Spurs, Frost Plaza & Roca y Martillo restaurant, a 22-acre Park, and over 400,000 SF of future commercial retail, office, and medical space.

This position is responsible for providing high level support for the Performance Center, Plaza, and the Basketball Operations staff, and The ROCK at LA Cantera Patrons respectively. This position will interact with and provide support to a diverse group of employees, executives, and contracted partners daily. The ideal candidate for this position must possess the ability to multi-task, and work efficiently in a fast paced environment. Independent judgment is required to prioritize and balance workloads in an effective manner where quality of service is the focus. This position demands flexibility to be effective as team commitments, and scheduled events dictate a consistently changing schedule.

This position reports to the ROCK at La Cantera Operations & Events Manager. The ideal candidate will carry a multitude of qualifications, and or experience including but not limited to: good housekeeping practices, inventory control, a high level of customer service and personality, problem solving, and personal order. You must have the aptitude to learn, and become proficient on the operation of critical equipment. As a facility operations team member you will be required to respond accordingly to emergency situations.

What You’ll Do: 

Complete daily checks and stocking of beverage and office supply inventories.
Communicate professionally and effectively with BBOPS staff, supervision, peers, visitors, and contracted partners.
Adhere to all standard operating procedures and written instructions.
Demonstrate strong followership, proficiency in key responsibilities, and demonstrate teamwork.
Analytical thinking and problem-solving skills regarding team equipment and processes, that impact team operations.
Perform routine maintenance on the practice courts
Utilize software-based systems for placing purchase requests.
Distribution of shipments to, and from the Performance Center.
Other duties as assigned.

Who You Are:  

Ability to multi-task, prioritize, and see to completion all jobs assigned efficiently
Strong communication skills
Ability to safeguard sensitive information and situations
Able to work independently and make sound judgements
Demonstrate a strong sense of self, and exercise integrity on a daily basis
The ability to safely work without supervision and meet expectations
Customer service experience
General computer skills, and proficiency within the Microsoft family of programs.
Ability to lift and carry items over 50lbs.
Ability to work flexible hours to include nights, evenings, weekends, and holidays.
The ability to remain alert, awake, stand, walk or sit for an 8-12 hour shift.

Preferred Experience:

2 years in an operations related field
Associates degree or equivalent military/ law enforcement
High Level of Customer Service

In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development. 

If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply!  

*SS&E is an Equal Opportunity Employer*

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration.  Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations. 

Operations & Events Associate - The Rock at La Cantera (PT)