Kings Team Store Associate

Job Summary:

Join our team as a dedicated and enthusiastic Retail Store Associate. Your primary role will be to provide exceptional customer service, manage inventory, and contribute to the overall success of our store.

Key Responsibilities:

Team Store Merchandise:

• Deliver exceptional customer service by addressing inquiries and requests.
• Efficiently and accurately process sales transactions using our POS system.
• Manage inventory by receiving and restocking merchandise.
• Maintain a clean, organized, and visually appealing store environment.
• Assist with visual merchandising to ensure up-to-date and attractive displays.
• Proactively identify and report security concerns to the Team Store Manager.
• Collaborate with team members to meet sales targets and store goals.
• Stay informed about Sacramento Kings merchandise, promotions, and events.

Concert Merchandise:

• Prior to events, take inventory and prepare the stand display.
• Provide excellent customer service to enhance fan experience.
• Accurately handle cash and credit card transactions using the POS system.
• After events, conduct final merchandise count for returns.

Warehouse Receiving, Distribution, and Order Fulfillment:

• Unload new product shipments.
• Count and prepare new items for the sales floor.
• Stock shelves and arrange merchandise displays.
• Process online orders and in-store pick-up orders.

Heat Press Operation:

• Perform heat press machine setup and daily maintenance.
• Customize jerseys as needed.
• Track inventory of customized items.

Requirements:

• High school diploma or equivalent.
• 1-2 years of retail sales experience, preferably in sports or apparel.
• Strong customer service skills and effective communication.
• Flexibility to work weekends and holidays, with variable hours.
• Ability to stand for extended periods and lift up to 30 pounds.
• A passion for the NBA and its merchandise is a plus.

Required Availability/Work Schedule:

Daytime Retail Support:

• 28 hours per week. 7 hours a day x 4 days per week
• Available 7 days a week, between the hours of 9am – 7:30pm

Game Day/Event Staff:

• Hours vary based on the game/event schedule
• For games, staff should be available to report to work by 4:45pm (for games starting at 7pm), and 2.5 hours prior to doors for all other game times.
• For events, hours will vary based on the needs of the event.