Our Commitment to Diversity, Equity, and Inclusion
Diversity, equity, and inclusion (DE&I) are integral to who we are as an organization. We believe that our workforce should reflect the vast diversity of the communities we serve and that diverse voices should be elevated and intentionally integrated into our work. We welcome individuals from non-traditional backgrounds, historically marginalized, or underrepresented groups to apply and join our team. Even if you feel as if you do not meet 100% of the qualifications, we still strongly encourage you to apply.
The Pirates Why
The Pittsburgh Pirates are a storied franchise in Major League Baseball who are reinventing themselves on every level. Boldly and relentlessly pursuing excellence by:
At the Pirates, we believe in the power of a diverse workforce and strive to create an inclusive culture centered in Passion, Innovation, Respect, Accountability, Teamwork, Empathy, and Service.
Job Summary
As a Coordinator, Ticket Sales & Service for the Pittsburgh Pirates Baseball Club you will receive practical experience in sales and customer service, while also exploring other entry level positions within the organization. Our unique sales program provides extensive training on the organization and the ticket sales process, including policies and procedures, phone, email, in-person/web appointments, networking, and social selling. You will also gain exposure to all the differing departments within the organization in order to find your passion. As an entry level position, The Coordinator, Ticket Sales & Service’s primary responsibilities are to provide service to all persons who call the Pirates’ individual ticket line, Spring Training, and customer service line and develop/nurture relationships with our Pittsburgh Pirates fans with the goal of up-selling to season, suite, and group ticket packages. The goal of the program is for representatives to gain the knowledge, skills, and abilities to reach a performance level that will merit consideration for a promotion within Ticket Sales or other supporting departments.
Responsibilities: