Our Commitment to Diversity, Equity, and Inclusion

Diversity, equity, and inclusion (DE&I) are integral to who we are as an organization. We believe that our workforce should reflect the vast diversity of the communities we serve and that diverse voices should be elevated and intentionally integrated into our work. We welcome individuals from non-traditional backgrounds, historically marginalized, or underrepresented groups to apply and join our team. Even if you feel as if you do not meet 100% of the qualifications, we still strongly encourage you to apply.

The Pirates Why

The Pittsburgh Pirates are a storied franchise in Major League Baseball who are reinventing themselves on every level. Boldly and relentlessly pursuing excellence by:

purposefully developing a player and people-centered culture;
deeply connecting with our fans, partners, and colleagues;
passionately creating lifetime memories for generations of families and friends; and
meaningfully impacting our communities and the game of baseball.

At the Pirates, we believe in the power of a diverse workforce and strive to create an inclusive culture centered in Passion, Innovation, Respect, Accountability, Teamwork, Empathy, and Service.

Job Summary

The Front Desk Attendant provides efficient and friendly service and support to visitors, residents and clients at Pirate City.

Responsibilities:

Greet and welcome guests at the front desk, answer questions and resolve issues in a friendly and courteous manner.
Ensure adherence to all visitor regulations in order to maintain a safe environment.
Answer incoming telephone calls, respond to inquiries and transfer calls to appropriate individuals as necessary.
Monitor personnel entry/exit and log vendors and visitors.
Maintain a daily activity report on all activities and observations completed during shift and follow-up with Supervisor on previous day's activities.
Electronically check in/check out residents and produce key cards, etc.
Process purchases and activity in the Pirate City Store.
Prevent unauthorized persons from loitering in area of assignment.
Assist the staff with sending faxes and making copies.
Sort incoming mail and send notifications to personnel while keeping the mailroom organized.
Create facility work orders for guest maintenance and housekeeping requests using an online work order system.
Manage and log items left behind in a lost and found computer program.
Manage recreational rental equipment for guests staying at the Pirate City dorms.
Keep the front desk area tidy and stocked with promotional and marketed materials.
Monitor cameras and intercom system for security purposes.
All other projects as assigned by Coordinator, Florida Operations.

Front Desk Attendant - Pirate City (Part Time)