Orlando City Soccer Club logo
17 Nov 2023

Tickets Sales - Account Executive

🇺🇸 Orlando, FL, USA
Full Time
1+ year exp.

About Orlando City and Orlando Pride:

With two major professional teams, Orlando City and Orlando Pride, the Orlando City Soccer Club (OCSC) has established itself as one of the preeminent Clubs in professional soccer.

Orlando City joined Major League Soccer (MLS) as the league's 21st franchise in November 2013, becoming the first MLS team in the Southeast. The Lions began league play in March 2015. In 2019, Orlando City re-launched Orlando City B (OCB) to bridge the gap between its successful youth development academy and the First Team.

The Orlando Pride, OCSC’s National Women’s Soccer League franchise, began play in 2016 – bringing professional women’s soccer to Orlando for the first time.

Orlando City and Orlando Pride play at Exploria Stadium, a 25,500-seat soccer-specific stadium built in 2017 and located in the heart of Downtown Orlando.

With a footprint across the central Florida region and a roster comprised of international and home-grown talent, Orlando City and Orlando Pride boasts global relevance through its assemblage of world-class athletes.

Title: Account Executive

Department: Ticket Sales

Reports to: Director, Membership & Suites Sales

FLSA: Salaried + Commissions; Full-Time, Non-exempt


You have a passion for sales and the sports industry with a solid foundation of sales training. You build relationships and strategically prospect and sell Orlando City group inventory to new businesses. Your strong communication skills and attention to detail aid in discovering and fulfilling your client’s needs. You are a trend setter that finds creative and innovative programs to drive attendance and revenue for the Club.


  • Prospect, establish, research and close group ticket sales leads through cold-calling, prospecting, appointments, and networking.

  • Actively prospect new group business opportunities.

  • Meet or exceed weekly/monthly sales and prospecting goals.

  • Work closely with Ticket Operations and Service departments to achieve sales/prospecting goals.

  • Create and develop new business by regularly pitching new prospects through external appointments, and phone prospecting.

  • Work to grow existing group and theme night events, and develop, plan and execute new events.

  • Maintain high level of customer service to existing and new clients of Orlando City SC.

  • Participate in various sales team and community events as assigned.

  • Represent organization at various networking events.

  • Active role in the Orlando City game day experience.

  • Maintain accurate records in support of sales efforts as defined by the organization.

  • Other related duties as assigned.


It’s never just a job at Orlando City SC. It’s a way of life. We live and breathe soccer. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualifications:

  • Minimum 1-2 years of sales experience in professional or collegiate sports (or related industry) is preferred.

  • Strong written and verbal communication skills required.

  • Bilingual is a plus.

  • Experience with G-Suite and/or Microsoft Office (Word, Excel, Power Point).

  • Strong organizational skills, time management skills and attention to detail required.

  • Positive attitude and strong work ethic.

  • Ability to work well on a team and independently.

  • Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.

  • Exhibit good judgment and decision-making skills.

  • Knowledge of Salesforce CRM and Archtics is preferred.

  • Experience in the Florida marketplace preferred but not necessary.

  • Able to work flexible hours including nights, weekends, and holidays.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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