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Title: Fan Ambassador
Department: Guest Experience
Reports to: Guest Experience
FLSA: Non-Exempt, Part Time, Hourly
WHAT SETS YOU APART
The Fan Ambassador position is part of the fast-paced and exciting game day operations team within the Guest Experience Department of Orlando City and Orlando Pride Soccer Clubs. The Guest Experience Ambassador will report to the Director of Guest Experience. Fan Ambassadors are responsible for providing an exceptional and positive experience for every guest that attends an Orlando City SC or Orlando Pride game or event at Exploria Stadium. This may include, but is not limited to, welcoming guests at our gates, checking tickets, listening to fans needs and constructive criticism on game days, and reporting all issues and feedback to the Guest Experience Department.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
It’s never just a job at Orlando City SC. It’s a way of life. We live and breathe soccer and entertainment. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualifications:
About Orlando City and Orlando Pride:
With two major professional teams, Orlando City and Orlando Pride, the Orlando City Soccer Club (OCSC) has established itself as one of the preeminent Clubs in professional soccer.
Orlando City joined Major League Soccer (MLS) as the league's 21st franchise in November 2013, becoming the first MLS team in the Southeast. The Lions began league play in March 2015. In 2019, Orlando City re-launched Orlando City B (OCB) to bridge the gap between its successful youth development academy and the First Team.
The Orlando Pride, OCSC’s National Women’s Soccer League franchise, began play in 2016 – bringing professional women’s soccer to Orlando for the first time.
Orlando City and Orlando Pride play at Exploria Stadium, a 25,500-seat soccer-specific stadium built in 2017 and located in the heart of Downtown Orlando.
With a footprint across the central Florida region and a roster comprised of international and home-grown talent, Orlando City and Orlando Pride boasts global relevance through its assemblage of world-class athletes.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.