Location:

Manchester, GB

Opening Date: 21 Aug 2024

Full Time / Part Time: Full Time

Contract Type: Fixed Term

Learning & Development Advisor (9 Month FTC)

Closing Date of Applications – 4th Sept 2024

Our Story

Established in 2013, City Football Group is the world’s leading private owner and operator of football clubs, with total or partial ownership of thirteen clubs across the world. City Football Group also invests in other football related businesses and serves as a global commercial platform for our partners, whilst fulfilling our purpose of empowering better lives through football on a local and global scale, consistent with what “City” football has meant to people for over a century.

Our Winning Team

Our purpose is to empower better lives through football. We are proud of the role City Football Group clubs play in their localities, delivering positive economic, social and environmental impact through our operations and through programmes and activities that bring about meaningful, lasting change.

The focus of the Talent & Culture Team is to build organisation capability through targeted strategic interventions that drive desired culture, behaviours, skills and enable high performance. As part of the People Team, our purpose is to create the best inclusive environment and experience where our people thrive and realise their potential, enabling them to deliver as effectively as possible for the benefit of our organisation, stakeholders, and communities.

The focus of this role is to support the learner journey at CFG by ensuring our processes are agile, content is effective, and we deliver engaging learning experiences.

This is Your City

CFG have some unique benefits such as free breakfast and lunches as well as free access to the gym, running clubs, padel court, onsite yoga and bootcamp. All of which are situated on campus with modern and collaborative working spaces and free car parking.

The core benefits package includes 26 days holiday plus your birthday, private medical insurance, employer pension contribution, private health insurance, dental plan, cycle to work scheme, give as you earn and life assurance. There are also lifestyle and partnership discounts on offer.

Your Impact

Be the first point of contact to resolve learner and supplier queries. Provide administrative support to enable a seamless learner journey from initiation to completion, liaising with employees, People Services, line managers and the Finance team.
Curate and maintain learning materials to build online learning pathways on our LMS system (Litmos). Conducting regular reviews on course engagement, ensuring content remains up to date, relevant and is delivered to the correct audience.
Coordinate logistics for online and in person development sessions using our online development systems (Litmos, Mindflick & Saville). Utilising the systems to manage cohort notifications, track completion, upload surveys and share supporting learning materials.
Monitor and report on learning engagement across all platforms; working to ensure high levels of compliance for regulatory and non-regulatory learning.
Evidence impact of learning undertaken by designing and implementing surveys to learners through our LMS. Producing reports with insights to inform decision making on learning effectiveness & future initiatives.
Fully understand the LMS capabilities and stay on top of new updates and releases working with Tech and Data, System & Insights to implement new functionality that enhances the learning offering where appropriate.

What we are looking for

Essential

Relevant experience of working as part of a Learning and Development team
Experience of working with an online Learning Management System (system administration & content curation)
Project management where process mapping and systems knowledge is required

Desirable

Experience working with e-learning authoring tools (Articulate) would be an advantage

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.

Employment is subject to the provision of proof of eligibility to work in the UK.

Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.

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