Location:
Manchester, GB
Opening Date: 4 Nov 2024
Full Time / Part Time: Full Time
Contract Type: Fixed Term
Given the fast paced nature of the role and due to growth of the team, this job advertisement is intended for role pipelining purposes only. We want to inform potential candidates that there will be an assessment centre taking place week commencing 25th November 2024. We encourage interested applicants to apply and be prepared for this opportunity.
We are hiring for multiple shift patterns including weekdays and weekends.
Our Story
Established in 2013, City Football Group is the world’s leading private owner and operator of football clubs, with total or partial ownership of twelve clubs across the world. City Football Group also invests in other football related businesses and serves as a global commercial platform for our partners, whilst fulfilling our purpose of empowering better lives through football on a local and global scale, consistent with what “City” football has meant to people for over a century.
Our Winning Team
Our purpose is to empower better lives through football. We are proud of the role City Football Group clubs play in their localities, delivering positive economic, social and environmental impact through our operations and through programmes and activities that bring about meaningful, lasting change.
This is Your City
As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and a simply health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts.
Your Impact
1. Focus - Deliver a range of specialist operational activities, including the delivery of key tasks that enable wider operations to succeed
2. Planning & organising - Provide operational support to specific functional areas, including co-ordination of own tasks, individually or as part of a team. Daily/weekly timescales.
3. Comms & influence - Provision of information in a friendly and courteous manner in order to build professional relationships and promote a helpful and efficient operational service.
4. Comms & influence - Delivery is undertaken using recognised tools, systems, and processes; with role expected to provide change recommendations to drive continuous improvement.
5. Challenge - Varied operational workload, with individual actions largely reactive to requests and drawing from known choices and precedents to ensure business requirements are met.
6. Decision making - Outputs focused on the delivery of timely and accurate operational services, with latitude to determine sequence of delivery. Managerial supervision directly available.
7. Impact - Acting as first-line operational responder, impact will be immediately delivered and felt at a local level.
What we are looking for
Essential
- Ability to embrace change.
- Ability to communicate effectively with people at all levels.
- Fan focussed with exceptional customer sales & service skills.
- Extremely well organised with the ability to perform under tight deadlines.
- Good knowledge of standard operational procedures, processes, and relevant equipment.
- Good interpersonal skills and the ability to work as a team member and interact more widely.
- Commutable to Manchester
City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.
Employment is subject to the provision of proof of eligibility to work in the UK.
Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
