Overview

The Club Performance Group at Major League Soccer is seeking a highly organized, proactive, and analytical Senior Coordinator. The ideal candidate will possess strong Excel and PowerPoint skills, effective communication capabilities, and the ability to interact directly with senior executives. This role involves managing and supporting multiple projects simultaneously in a fast-paced and collaborative environment.

Responsibilities

Create and assess benchmarking reports to identify potential case studies and opportunities for improvement across MLS Clubs.
Prepare detailed reports for senior League office executives, including the Commissioner.
Create materials for the Club Sponsorships team, including creating sponsorship category toolkits, developing a prospecting and lead scoring system, discovering and analyzing new assets, and assisting with valuation modeling.
Conduct assessments for the Club Ticketing team, assessing year-over-year trends in ticketing data and deriving insights from qualitative data such as Club surveys.
Manage and coordinate Club executive visits to the MLS League office, including creating agendas and liaising with both Club and internal MLS League office executives.
Coordinate and attend Club visits to build relationships with Club leadership, assess needs, identify priorities, and ensure effective implementation of recommendations and action plans.
Manage agendas and schedules for key department and cross-departmental meetings within the Club Performance Group.
Assist in the creation and management of the Club Performance Group Newsletter, developing case studies on successful Club initiatives across various Club business areas and reviewing industry sources for relevant news and insights.
Lead the Mark Abbott MLS Club Business Awards process, which requires cross-departmental collaboration and direct interaction with Club executives.
Develop programming for key League meetings, including the Monthly Chief Business Officer (“CBO”) Call and CBO Advisory Group, working closely with League and Club executives.
Develop, maintain, and manage resources and documents on the Club Performance Group’s MLS Connect Workspace, the League’s intranet website.
Foster connections with various sports entities, leagues, and suppliers to discover and exchange effective approaches in sponsorship, ticketing, marketing, and other business domains.

Qualifications

Bachelor's Degree or equivalent experience.
3+ years of prior relevant work experience.

Skills

Excellent organization, project management, attention to detail, and the ability to thrive in a fast-paced environment.
Demonstrated ability to analyze complex problems and provide practical insights and recommendations.
High level of commitment to quality work product and organizational ethics, integrity, compliance, promptness, and timeliness.
Confident and poised individual with the ability to establish and nurture professional connections across different levels within the organization.
Advanced proficiency in Microsoft Excel and proficiency in PowerPoint, Word, and Outlook.
Proficiency in using Generative AI tools.
Flexibility and willingness to travel and to work non-traditional hours, including evenings, weekends, and holidays, if needed.

Desired Skills

Prior experience in the sports and / or entertainment industry.
Familiarity with the domestic and international soccer industry is desirable.
Familiarity with sponsorship, ticketing, marketing, and/or media is advantageous.
Proficiency in Spanish and / or French would be beneficial.

Total Rewards

Starting Base Salary $62,400 - $68,000. MLS/SUM base salaries are contingent upon several factors including individual qualifications, market financials, and operational business needs.

We are committed to providing a Total Rewards package that attracts, supports, engages, and retains talent through the following:

Benefits – comprehensive and competitive medical, dental, and vision benefits, as well as a suite of programs to promote well-being including a $500 Wellness Reimbursement. A generous PTO offering, and hybrid Office/Remote Work Schedule are also offered to promote Work-Life balance.
Career & Professional Development – on the job training, feedback, and ongoing educational opportunities to continue your personal and professional development.
Employee Engagement – office perks, discounts, and employee events that go "beyond the traditional paycheck" to make you feel a part of our team and inspire you to elevate the Game.

Major League Soccer is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Senior Coordinator, Club Performance