Communications - Corporate Communications & Publicity Coordinator

POSITION PROFILE: Corporate Communications & Publicity Coordinator
DEPARTMENT: Communications
REPORTS TO: Vice President of Corporate Communications
STATUS: Full-Time, Non-Exempt

JOB SUMMARY: This is a full-time role within the Kansas City Chiefs Communications Department that will support the organization’s communications, publicity and media operations efforts across the entire business. Successful candidates for the position will specifically be working with multiple cross-functional teams to help shape and lead off-the-field earned media pitching efforts as well as implement and operate the NFL’s new credential platform across all stadium events.

PRIMARY RESPONSIBILITIES:

1. Support the club’s corporate communications and publicity efforts by developing strategic media plans to promote club programs, campaigns, events and initiatives across the entire business, including marketing and brand initiatives, Arrowhead Events, community outreach efforts, special projects and more.
2. Responsible for written materials to publicize team initiatives, including but not limited to: press releases, media advisories, talking points, website materials and contributions to annual media guide.
3. Establish working relationships, build positive rapport, and pitch non-traditional media outlets, including lifestyle, entertainment and fashion outlets.
4. Use PR/media database and monitoring platforms – including Cision and Meltwater – to regularly connect with journalists and media outlets, as well as monitor coverage of pitches and other earned media opportunities, providing analysis and reports as requested.
5. Serve as one of the main points of contact for all credential operations, working alongside the other members of the Communications Department while assisting a broader inter-departmental Credential Working Committee to oversee the gameday credentialing process.
6. Serve as one of the main points of contact for groups that require gameday credentials, including team, stadium staff, media, broadcast partners and league staff.
7. Work with the Director of Event Operations to ensure the gameday credential system is aligned with the credential system used for special events at stadium put on by Arrowhead Events.
8. Serve as the main point of contact for media credentials at all Arrowhead Events.
9. Assist with the distribution of mobile parking passes to media and broadcast partners.
10. Develop strong understanding of credentialing technology partners, including Accredit Solutions, Wicket, Zebra, etc.
11. Arrive at the stadium up to six hours before kickoff to help manage credential issues that arise on gameday.
12. Serve as the main point of contact for all credential design artwork, working with the NFL and Chiefs graphic design team to ensure all artwork meets League requirements.
13. Serve as the main point of contact for external credential printing vendors.
14. Transcribe press conference and media availabilities as necessary.
15. Other duties as assigned.

MINIMUM QUALIFICATIONS (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):

1. Bachelor’s degree in Communications, Public Relations, Marketing, Journalism or a related field.
2. Minimum of 3+ years working in corporate communications, marketing, publicity, agency setting or similar field required.
3. Proven track record of successful non-sports media pitching experience strongly preferred.
4. Experience working with PR/marketing agencies, or experience briefing in agencies preferred.
5. Must be proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
6. Possess strong verbal communication skills.
7. Demonstrate outstanding writing skills, including a clear and full understanding of the English language (spelling, grammar, and vocabulary).
8. Comprehension of AP (Associated Press) Style for writing.
9. Familiarity with PR/media monitoring, analysis platforms and media databases, including Meltwater and Cision.
10. Strong knowledge of non-sports media outlets, including but not limited to lifestyle, entertainment and fashion outlets.
11. Knowledge of the National Football League, as well as understanding of NFL media landscape preferred but not required.
12. Knowledge of credentialing software solutions including Accredit Solutions, Wicket, Zebra, etc. preferred but not required.
13. Ability to work home gamedays as well as special events at GEHA Field at Arrowhead Stadium.
14. Ability to work nights, weekends and holidays (when necessary).

PHYSICAL REQUIREMENTS:

1. Light office duties and activities.

COMPETENCIES:

1. Demonstrates strong attention to detail with the ability to review own work through objective lens as well as provide edits and constructive feedback to coworkers.
2. Effective written skills and oral communication skills, writing and speaking clearly and informatively in all situations and in front of all audiences.
3. Ability to listen and synthesize information from internal and external sources, seeking clarification when necessary.
4. Capacity to problem solve by identifying potential issues early in work processes and offering effective solutions or resolution opportunities in a timely manner.
5. Exercises sound judgement in all situations, including when working with internal stakeholders as well as media. Knows how and when to involve appropriate staff and leadership in decision making processes.
6. Possesses the intrinsic motivation to be a self-starter on projects and demonstrates ability to work both as part of a group or independently.
7. Ability to assess own strengths and weaknesses, displaying motivation to develop additional knowledge and skills that help the organization as well as personal growth.