Business Development - Performance Marketing Seasonal Assistant

Position Profile: Performance Marketing Seasonal Assistant
Department: Business Development
Reports to: Performance Marketing Manager
Status: Seasonal, Hourly

JOB SUMMARY: The Performance Marketing Seasonal Assistant will support performance marketing and ticketing in all areas related to digital marketing, ticket & premium sales, ticket operations, team loyalty program, and data analytics. The position will be responsible for assisting in aspects of fan acquisition, engagement, and retention.

RESPONSIBILITIES:

• Support daily initiatives in email, paid social, and programmatic advertising efforts, including campaign calendars and reporting.
• Compile various sales reports and maintain and organize records in CRM.
• Perform quality assurance checks on email communications and assist in the creation of email marketing campaigns.
• Develop a basic understanding of ticketing systems and software.
• Assist with team’s loyalty program, Chiefs Kingdom Rewards, including prize fulfilment and related gameday duties.
• Analyze and compile results of performance marketing campaigns to continually improve ROI.
• Assist with the maintenance and electronic organization of all relevant season ticket member documentation.
• Other duties as assigned.

QUICK FACTS / REQUIREMENTS:

• Any relocation fees are the responsibility of the individual.
• All candidates must have authorization to work in the U.S.A.

HOURS REQUIRED:

• 40 hours per week and events/game days.
• Starting Monday, June 3, 2024 and working through the end of the 2024 season.

PHYSICAL REQUIREMENTS:

• Light office duties and activities.

QUALIFICATIONS/SKILLS:

• Qualified candidates must possess superior organizational skills, have great attention to detail, and be able to function in a fast-paced, multi-task setting.
• Individuals must possess excellent oral and written communication skills.
• Strive for a high level of customer service at all times
• Must have a working knowledge of the following Microsoft Office programs: Word, Excel, PowerPoint, Outlook.
• Some experience using tools related to data analysis preferred, e.g., SQL, Tableau, etc.