Jacksonville Jaguars logo
10 May 2024

Network Administrator

🇺🇸 Jacksonville, FL, USA
Full Time
2+ years exp.

About the Jacksonville Jaguars

The Jacksonville Jaguars are a professional football team and a member of the National Football League’s AFC South Division. The Jaguars are one of the NFL’s youngest franchises, playing their first regular season home game on September 3, 1995 in Jacksonville, Fla., and have since won four division titles. The Jaguars are owned by Shahid Khan, a visionary leader whose businesses include Flex-N-Gate, Fulham Football Club, All Elite Wrestling, Bold Events and Iguana Investments. Since 2012, Mr. Khan’s impact on the Northeast Florida community has exceeded $500 million, including charitable giving through the Jaguars Foundation, capital improvements to EverBank Stadium and the creation of Daily’s Place, which hosts upwards of 40 concerts a year. The Jaguars and Iguana Investments recently opened the state-of-the-art Sports Performance Center (Miller Electric Center), which now houses all of football operations for the Jaguars, including players, coaches and other personnel. Over the next several years, the Jaguars and Iguana Investments will complete Phase 1 of the Shipyards, a reimagination of the riverfront which will include a Four Seasons Hotel and Private Residences, an office building and modernized marina, as well as begin additional projects to transform the area around the stadium into a year-round, mixed-use sports and entertainment district.

The Jaguars company values are Passion, Respect, Innovation, Dedication and Empowerment (PRIDE). The Jaguars believe in the importance of diversity, continual learning and transparency. We also understand the role that excitement, originality and fun play in the workplace. All of these ideas come together to build a strong and dynamic workplace culture. Because of this, we are dedicated to, and encouraged by, leading the way in developing a distinct and inclusive team.


We are looking for a self-motivated, energetic, and accountable individual to join a tightly integrated Jaguars and Bold Events Technology team. The Technology Infrastructure Support Specialist’s role is to function as day-to-day support for technology systems throughout the stadium campus. This includes configuring, testing, maintaining, supporting, and optimizing hardware and software to ensure the reliable operation of event-related technology.

This position will expose the Technician to a wide range of technologies. It is a great opportunity to expand IT experience. Cross coverage and end-user support will be required. We are looking for a candidate that is eager to tackle any technical challenge.

Job Responsibilities

  • Network and systems administration as required.
  • Support communications infrastructure that provides communications to venue systems including point-of-sales, ticket scanners, AV systems, IPTV, IP cameras, and building systems.
  • Maintain and troubleshoot network infrastructure including copper and fiber cabling, switches, UPS and routers/firewalls.
  • Troubleshoot Wi-Fi, DAS, LAN, and Internet connectivity.
  • Support a high-density public facing W-Fi system of over 800 access points.
  • Install equipment and cabling throughout venues as needed.
  • Inventory and documentation of systems and assets.
  • Perform network support for events including concerts, corporate and private events, and football games.
  • Implement new systems to support business efforts.
  • Provide support for computer hardware, office equipment, and software applications in the business offices as needed.
  • Act as a liaison between business partners and Jaguars/Bold Events.
  • Other duties as assigned by supervisor

Job Requirements


  • Minimum two years of courses towards a technology related degree
  • Experience can be substituted for certifications
  • Hands-on hardware troubleshooting experience
  • Intermediate networking skills including DNS, DHCP, subnetting, and routing
  • Microsoft Windows and Office support experience
  • Strong interpersonal skills, highly motivated and collaborative
  • Proven problem-solving and troubleshooting abilities
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Strong customer service orientation


  • 2 years of job-related experience
  • Network cable management experience
  • Enterprise Wi-Fi troubleshooting experience

Job Conditions

  • On-call availability 24x7
  • Night, weekend, holiday availability
  • Walking and standing for extended periods of time
  • Ability to handle power tools and other computer components
  • Use of ladders to inspect/repair/install cabling and equipment
  • Lifting and transporting of moderately heavy objects (approx. 30lbs)

Perks and Offerings

Here is insight into some of the perks and offerings of the Jaguars and Bold Events:

  • Health, Dental, Vision and Life insurance options
  • Mobile phone stipend
  • 100% match of the employee’s contribution, up to 5% of income, in company 401(k) program
  • 16 weeks of paid parental leave, including adoption. Leave Sharing option available
  • Company provided lunch, during the work week
  • Wellness Programs inclusive of: Employee Assistance Program through NFL Lifeline as well as Colonial Life; preferred access to mental health appointments; access to onsite weight facility; company sponsored rec leagues; significant discounts to local YMCA; wellness challenges
  • Team member recognition and mentor programs
  • 20 paid company holidays in addition to 17 days of PTO (that’s over 1 month of paid time off!); Summer Fridays
  • JagsU and various company and departmental training and development options
  • Various employee events and celebrations such as: an Employee Anniversary Celebration, PRIDE Awards Ceremony, Employee Days of Service, Employee Appreciation Day, a holiday party, quarterly all team meetings, happy hours and more
  • Opportunity to receive tickets to various events such as Jaguars home games and concerts, as well as other local, ticketed events
  • Various other perks and discounts through local partners
  • Onsite notary
  • Perks and offerings are subject to change and may be dependent upon role

View http://www.jaguars.com/careers/ to learn more about what it means to be a part of the Jaguars team!

Applications are being accepted online only. Please do not call to apply for this position. Please provide complete information. An incomplete application may affect your consideration for this position. The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements.

By submitting this application, you understand that you may be subject to a pre-employment drug test. You certify that the information in your application is true, correct and complete. You authorize the Jaguars and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided. You understand your application is subject to, among other things, your eligibility to work in the United States.

Any personal data (including any sensitive personal data) that you provide to the Jaguars as part of the recruitment process and/or otherwise for potential employment may be held and processed for the purposes of your registration, application and potential selection and in connection with any subsequent employment or placement at the Jaguars or any of its affiliates. That data may be retained and further processed for the purposes of matching your skills and qualifications to future positions, identifying you as a potential candidate for future positions, to inform you of future positions and analytics in respect of who applies for positions with the Jaguars. If you are selected for the opportunity for which you apply, your personal data may be used for the purposes of entering into a relationship with the Jaguars, including sending you correspondence or general information relating to the employment relationship. Your personal data may be disclosed to Jaguars affiliates and to third-party organizations providing services to the Jaguars. Your personal data will be retained in accordance with the Jaguars document retention policies and applicable laws.

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