Jacksonville Jaguars logo
7 Jan 2025

Culture and Inclusion Coordinator

🇺🇸 Jacksonville, FL, USA
Full Time
2+ years exp.

About the Jacksonville Jaguars

The Jacksonville Jaguars are a professional football team and a member of the National Football League’s AFC South Division. The Jaguars are one of the NFL’s youngest franchises, playing their first regular season home game on Sept. 3, 1995, in Jacksonville, Fla., and have since won four division titles. The Jaguars are owned by Shahid Khan, a visionary leader whose businesses include Flex-N-Gate, Fulham Football Club, All Elite Wrestling, Bold Events and Iguana Investments. Since 2012, Mr. Khan’s impact on the Northeast Florida community has exceeded $500 million, including charitable giving through the Jaguars Foundation, capital improvements to EverBank Stadium and the creation of Daily’s Place, which hosts upwards of 40 concerts a year. The Jaguars and Iguana Investments opened the Miller Electric Center, a state-of-the-art sports performance centerin 2023, which now houses all of football operations for the Jaguars, including players, coaches and other personnel. Over the next several years, the Jaguars and Iguana Investments will complete Phase 1 of the Jacksonville Shipyards, a reimagination of the riverfront which will include a Four Seasons Hotel and Private Residences, an office building inclusive of the Jaguars front office headquarters, and a modernized marina and support building, as well as begin additional projects to transform the area around the stadium into a year-round, mixed-use sports and entertainment district.

In 2024, the Jaguars and the City of Jacksonville announced plans to move forward with a reimagined Stadium of the Future, securing Jaguars football in Jacksonville for generations to come, plus a continuation of annual traditions of the Florida-Georgia Football Classic and TaxSlayer Gator Bowl while also opening opportunities for future Super Bowls, Final Four tournaments, college football playoffs, marquee concerts and more. Using research derived from Jaguars fans, stadium guests and a comprehensive assessment of the facility's structure, the Stadium of the Future will be a world-class venue for a world-class city that showcases a facility that is environmentally friendly, cost effective and presents state-of-the-art innovation. The Stadium of the Future features a protective canopy, wider concourses, new communal spaces, scenic lookout decks, immersive in-bowl technology, new seating types and a public Floridian nature park.

Additional details can be found at www.jaguars.com/stadiumofthefuture.

The Jaguars company values are Passion, Respect, Innovation, Dedication and Empowerment (PRIDE). We believe in the importance of diversity, continual learning and transparency. We also understand the role that excitement, originality and fun play in the workplace. All of these ideas come together to build a strong and dynamic workplace culture. Because of this, we are dedicated to, and encouraged by, leading the way in developing a distinct and inclusive team.

Summary

This position will work with the People Development team to provide internal support for all processes that are part of creating an engaging, inclusive and productive workplace. This role will heavily focus on the Jaguars and Bold Events culture and inclusion efforts and processes.

Job Responsibilities

  • Culture: Help plan and execute team member events, such as: Employee Days of Service, Employee Appreciation Day, Employee Anniversary Celebration, Wellness Challenges, etc. Help create plans of action from Culture Amp surveys.
    • Continuously look for ways to improve engagement and new events to implement with our staff.
    • Administering and pulling routine reports of Onboarding, 90 Day Experience and Exit surveys w/in Culture Amp. Create annual Action Plan from surveys.
    • Identifying, analyzing and reporting employee or team issues as well as recommending solutions where necessary.
    • Assist with Employee Hotline Tool.
    • Provide great service to our prospective hires and current staff. Help ensure onboarding and offboarding tasks are done well and in a timely manner.
    • Participate in our Huddles program.


  • Development: Help ensure staff are set-up for success related to their learning and development.
    • Administer/assign trainings and applicable learning systems.
    • Oversee training calendar.
    • Help plan and execute JagsU programs and Storytellers Series.
    • Track and implement NFL and Club regulatory trainings and compliance.


  • Diversity: Work alongside vice president to implement DEI initiatives, inclusive of our Employee Resource Groups.
    • As it relates, partner with the social impact team to add to overall cohesiveness and build upon company goals of impacting social justice and diversity related initiatives.
    • Work alongside People Development team to ensure diversity guidelines are followed in the talent acquisition process.
    • Attend diversity focused events hosted by the National Football League or other entities, like applicable symposiums and career fairs.
    • Foster relationships with other DEI teams across the National Football League and with other sports entities.
    • Continuously come up with new ideas and programming to further create an inclusive environment.


  • Help with various company communications, inclusive of the calendar on JagsCentral and the initial drafting of JagsCentral Weekly and/or Wellness Wednesday.
  • Assist with other People Development needs and projects, such as: filing, scanning, drafting, etc.
  • Cover reception as necessary.


Job Requirements

  • Excellent communication skills (verbal and written).
  • Ability to take initiative, problem solve and be a quick learner.
  • Strong interest in organizational culture, diversity and engagement.
  • Must act with integrity and handle sensitive situations and data with utmost confidentiality and professionalism.
  • Proficient in the Microsoft Office suite and ability to easily learn other software systems.
  • Positive team player with ability to be flexible and open to new tasks.
  • Bachelor’s degree from an accredited university; Culture and Diversity, Human Resources, Organizational Studies, preferred.

Perks and Offerings

Here is insight into some of the perks and offerings of the Jaguars and Bold Events:

  • Health, Dental, Vision and Life insurance options.
  • Mobile phone stipend.
  • 100% match of the employee’s contribution, up to 5% of income, in company 401(k) program.
  • 16 weeks of paid parental leave, including adoption.
  • Company provided lunch, during the work week.
  • Wellness Programs inclusive of: Employee Assistance Program through NFL Lifeline as well as Colonial Life; preferred access to mental health appointments; Calm app subscription; access to onsite weight facility; company sponsored rec leagues; company provided FitBit; significant discounts to local YMCA; wellness challenges.
  • Team member recognition and mentor programs.
  • 20 paid company holidays in addition to 17 days of PTO (that’s over 1 month of paid time off!); Summer Fridays
  • JagsU and various company and departmental training and development options.
  • Various employee events and celebrations such as: an Employee Anniversary Celebration, PRIDE Awards Ceremony, Employee Days of Service, Employee Appreciation Day, a holiday party, quarterly all team meetings, happy hours and more.
  • Opportunity to receive tickets to various events such as Jaguars home games and concerts, as well as other local, ticketed events.
  • Various other perks and discounts through local partners.
  • Onsite notary.
  • Perks and offerings are subject to change and may be dependent upon role.

View http://www.jaguars.com/careers/ to learn more about what it means to be a part of the Jaguars team!

Applications are being accepted online only. Please do not call to apply for this position. Please provide complete information. An incomplete application may affect your consideration for this position. The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements.

By submitting this application, you understand that you may be subject to a pre-employment drug test. You certify that the information in your application is true, correct and complete. You authorize the Jaguars and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided. You understand your application is subject to, among other things, your eligibility to work in the United States.

Any personal data (including any sensitive personal data) that you provide to the Jaguars as part of the recruitment process and/or otherwise for potential employment may be held and processed for the purposes of your registration, application and potential selection and in connection with any subsequent employment or placement at the Jaguars or any of its affiliates. That data may be retained and further processed for the purposes of matching your skills and qualifications to future positions, identifying you as a potential candidate for future positions, to inform you of future positions and analytics in respect of who applies for positions with the Jaguars. If you are selected for the opportunity for which you apply, your personal data may be used for the purposes of entering into a relationship with the Jaguars, including sending you correspondence or general information relating to the employment relationship. Your personal data may be disclosed to Jaguars affiliates and to third-party organizations providing services to the Jaguars. Your personal data will be retained in accordance with the Jaguars document retention policies and applicable laws.

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