About the Jacksonville Jaguars

The Jacksonville Jaguars are a professional football team and a member of the National Football League’s AFC South Division. The Jaguars are one of the NFL’s youngest franchises, playing their first regular season home game on Sept. 3, 1995, in Jacksonville, Fla., and have since won four division titles. The Jaguars are owned by Shahid Khan, a visionary leader whose businesses include Flex-N-Gate, Fulham Football Club, All Elite Wrestling, Bold Events and Iguana Investments. Since 2012, Mr. Khan’s impact on the Northeast Florida community has exceeded $500 million, including charitable giving through the Jaguars Foundation, capital improvements to EverBank Stadium and the creation of Daily’s Place, which hosts upwards of 40 concerts a year. The Jaguars and Iguana Investments opened the Miller Electric Center, a state-of-the-art sports performance centerin 2023, which now houses all of football operations for the Jaguars, including players, coaches and other personnel. Over the next several years, the Jaguars and Iguana Investments will complete Phase 1 of the Jacksonville Shipyards, a reimagination of the riverfront which will include a Four Seasons Hotel and Private Residences, an office building inclusive of the Jaguars front office headquarters, and a modernized marina and support building, as well as begin additional projects to transform the area around the stadium into a year-round, mixed-use sports and entertainment district.

In 2024, the Jaguars and the City of Jacksonville announced plans to move forward with a reimagined Stadium of the Future, securingJaguars football in Jacksonville for generations to come, plus a continuation of annual traditions of the Florida-Georgia Football Classic and TaxSlayer Gator Bowl while also opening opportunities for future Super Bowls, Final Four tournaments, college football playoffs, marquee concerts and more. Using research derived from Jaguars fans, stadium guests and a comprehensive assessment of the facility's structure, the Stadium of the Future will be a world-class venue for a world-class city that showcases a facility that is environmentally friendly, cost effective and presents state-of-the-art innovation. The Stadium of the Future features a protective canopy, wider concourses, new communal spaces, scenic lookout decks, immersive in-bowl technology, new seating types and a public Floridian nature park.

Additional details can be found at www.jaguars.com/stadiumofthefuture.

The Jaguars company values are Passion, Respect, Innovation, Dedication and Empowerment (PRIDE). We believe in the importance of diversity, continual learning and transparency. We also understand the role that excitement, originality and fun play in the workplace. All of these ideas come together to build a strong and dynamic workplace culture. Because of this, we are dedicated to, and encouraged by, leading the way in developing a distinct and inclusive team.

Summary

The Jacksonville Jaguars are seeking highly motivated and dedicated sales candidates to work within the high energy environment of an NFL Ticket Sales Office. The Account Manager, Group Sales is responsible for generating new group, season, and premium ticket sales for Jaguars home games, selling premium seating for Daily’s Place Amphitheater and EverBank Stadium events, managing existing accounts, and staffing Jaguars home games, Daily’s Place Amphitheater concerts, and EverBank Stadium events. It is the Account Manager, Group Sales responsibility to deliver an enhanced fan experience by building a strong relationship and providing excellent customer service through customized communication and tailored benefits to match the needs of each customer.

Job Responsibilities

Responsible for selling full menu of ticket products including season ticket packages, group tickets and hospitality options across multiple verticals (Jacksonville Jaguars, Daily’s Place, TaxSlayer Gator Bowl, and other ancillary events).
Generate sales leads through proactive cold calling, networking, and face-to-face appointment
Develop and sell fully integrated group initiatives and themed events.
Create new, innovative ways of packaging and selling group tickets to prospective customers.
Maintain computerized records of all touch points with clients and prospects in CRM system and Archtics ticketing system.
Assist with the day-to-day operations of the Ticket Sales department.
Work assigned sales, promotional and team events during games and outside normal business hours.

Job Requirements

Required

4-year degree from an accredited college or university
Minimum of one year of sales experience
Excellent communication skills, both written and verbal
Strong work ethic and drive to excel
Strong time management and organizational skills
Knowledge and passion for sales
Demonstrated proficiency with Microsoft Office
Ability to work non-standard hours, including some nights and weekends
Excellent interpersonal and team building skills at all organizational levels

Preferred

Ability to present in small or large group settings alike
Demonstrated phone sales and cold calling skills
Proven ability to work independently and to self-motivate
Innovative, enthusiastic, and creative thinker
Experience in Archtics and Microsoft CRM database software
Previous sports sales industry experience a plus

Perks and Offerings

Here is insight into some of the perks and offerings of the Jaguars and Bold Events:

Health, Dental, Vision and Life insurance options
Mobile phone stipend
100% match of the employee’s contribution, up to 5% of income, in company 401(k) program
16 weeks of paid parental leave, including adoption. Leave Sharing option available
Company provided lunch, during the work week
Wellness Programs inclusive of: Employee Assistance Program through NFL Lifeline as well as Colonial Life; preferred access to mental health appointments; access to onsite weight facility; company sponsored rec leagues; significant discounts to local YMCA; wellness challenges
Team member recognition and mentor programs
20 paid company holidays in addition to 17 days of PTO (that’s over 1 month of paid time off!); Summer Fridays
JagsU and various company and departmental training and development options
Various employee events and celebrations such as: an Employee Anniversary Celebration, PRIDE Awards Ceremony, Employee Days of Service, Employee Appreciation Day, a holiday party, quarterly all team meetings, happy hours and more
Opportunity to receive tickets to various events such as Jaguars home games and concerts, as well as other local, ticketed events
Various other perks and discounts through local partners
Onsite notary

Perks and offerings are subject to change and may be dependent upon role

View http://www.jaguars.com/careers/ to learn more about what it means to be a part of the Jaguars team!

Applications are being accepted online only. Please do not call to apply for this position. Please provide complete information. An incomplete application may affect your consideration for this position. The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements.

By submitting this application, you understand that you may be subject to a pre-employment drug test. You certify that the information in your application is true, correct and complete. You authorize the Jaguars and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided. You understand your application is subject to, among other things, your eligibility to work in the United States.

Any personal data (including any sensitive personal data) that you provide to the Jaguars as part of the recruitment process and/or otherwise for potential employment may be held and processed for the purposes of your registration, application and potential selection and in connection with any subsequent employment or placement at the Jaguars or any of its affiliates. That data may be retained and further processed for the purposes of matching your skills and qualifications to future positions, identifying you as a potential candidate for future positions, to inform you of future positions and analytics in respect of who applies for positions with the Jaguars. If you are selected for the opportunity for which you apply, your personal data may be used for the purposes of entering into a relationship with the Jaguars, including sending you correspondence or general information relating to the employment relationship. Your personal data may be disclosed to Jaguars affiliates and to third-party organizations providing services to the Jaguars. Your personal data will be retained in accordance with the Jaguars document retention policies and applicable laws.