POSITION SUMMARY

The Audio Visual (A/V) Technician is responsible for setting up, maintaining, diagnosing, and repairing of all company video and sound equipment.

The A/V Technician is charged with providing exceptional service and support for all end user issues, and is required to work onsite. Flexibility to work outside of standard work hours during nights and weekends, is required.

The successful candidate will think independently while working within the specified guidelines with minimal supervision. This full-time position offers and excellent salary and is eligible for comprehensive benefits to include medical, dental, vision and 401(k).

DIRECT REPORTS

N/A

GENERAL RESPONSIBILITIES

General knowledge and understanding of a broad variety of video and sound equipment
Ability to troubleshoot and resolve all related hardware and software issues related to the audio-visual inventory and assets
Ability to perform install, update and renew/replace AV technology as recommended
Ability to proactively maintain and troubleshoot systems onsite and remotely

QUALIFICATIONS

3+ years in professional technical audio/visual service and support roles
High school or equivalent experience required; college-degree preferred
Ability to work efficiently in a fast-paced environment.
Flexible availability to work standard and non-standard hours as needed
Ability to think creatively to resolve a variety of service and support requests
Highly organized and solution-oriented
Excellent verbal and written communication skills
Self-motivated support and service provider who seeks to exceed expectations
Excellent time management and prioritization skills
Familiarity with Microsoft Office Suite: Word, Excel, Outlook, Power Point; Zoom/Teams

Responsibilities and qualifications may change at any time with or without notice.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Audio/Visual Technician