Senior Manager, Event Resourcing & Operations, FIFA World Cup 2026

Reporting organisationally to the Executive Director, Events and Entertainment the Senior Manager, Event Resourcing & Operations will be a key member of the FIFA26 Events and Entertainment team, and work in close collaboration with Head of Event Production, Head of Event Delivery, and other key individuals responsible for delivering the most engaging, innovative, and accessible World Cup experience for all athletes, fans, partners, and the community.

THE POSITION

The main responsibilities and oversights of the Senior Manager, Event Resourcing & Operations for the FIFA World Cup 26™ include:

• Liaison and Coordination: Oversee day-to-day operations from concept to delivery, coordinating all event details, ensuring internal and external alignment, and managing approval processes.
• Milestone Management: Assist in ensuring the timely delivery of all key milestones.
• Scopes of Work (SoW) Preparation: Contribute to the preparation of comprehensive Scopes of Work (SoW).
• Procurement and Agency Liaison: Contribute to the procurement process, evaluate proposals, and maintain effective liaison with Agencies.
• Policy, Procedure & Readiness Contributions: Contribute to the development of Policies and Procedures, Project Charters, and C4 planning.
• Compliance and Sustainability Communication: Brief internal and external stakeholders on Compliance, Sustainability, Worker Welfare & Risk Mitigation processes across all events.
• Site Operational Plans (SOP’s): Contribute to Site Operational Plans (SOP’s) for effective event execution.
• Onboarding Documentation: Contribute to the preparation of briefs and documentation for onboarding Staff, Event Management Companies (EMC’s), Event Suppliers, Contractors Workforce, Talent, etc.
• Event Services Management: Lead event services for all division requirements, including transport, flights, visas, accommodation, transfers, accreditation, access control, vehicle access, vehicle movements, catering, delivery schedules, and more.
• Client Journey Oversight: Oversee operational delivery for client journeys, ensuring a seamless experience.
• Venue Liaison and Preplanning: Lead on all preplanning venue liaison activities to guarantee successful event operations.
• Filing Systems Implementation and Training: Implement and provide training for the management of filing systems and processes.
• Policy and Procedure Dissemination: Manage the collation review and distribution of all relevant Policies and Procedures, Project Charters, and C4 planning, and manage the distribution of information to all relevant stakeholders to ensure clear delivery processes.
• Reporting and Presentations: Prepare all associated high-level detailed reporting, such as Work in Progress (WIP) reports, Executive reports, project updates, dissolution plans, closeout, handover reporting (TOK), and Legacy handover.
• Departmental Contributions: Contribute at a high level to all Department detailed reporting and presentations.
• Staff Support and Mentorship: Provide support and mentorship to staff, fostering their growth and effectiveness.
• Ad Hoc Duties: Perform all other duties in line with the project role as requested or directed by senior management.

YOUR PROFILE

• Bachelor’s Degree or similar level of higher education or equivalency in industry experience.
• Subject matter or role specific expertise.
• Minimum 5 - 7 years of experience in a similar role.
• Proven track record in managing complex projects in sporting multivenue mega events. (Experience working on FIFA events an advantage).
• Experience in working in large event services and venue teams.
• Experience in working with sporting organisations & governing bodies.
• Experience working with a range of Broadcast and Media services.
• Experience with and respect for cultural protocols and practices.
• Fluent in English. Spanish and/or French proficiency is a plus
• Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project), planning software and online collaboration and project planning tools e.g., Asana, Monday, WeTrack, etc.
• Understanding of design tools
• Strong understanding of the processes of content production and formats including but not limited to vision, graphics, headshots, and audio production.
• Able to interpret plans and drawings e.g., CAD’s, Autodesk®, BIM360, etc.
• Understanding of digital media
• Passion for understanding latest trends, technologies, and innovations

About FWC2026

The FIFA World Cup 26™ will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States.

This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.