Nationwide Arena, home to the NHL Columbus Blue Jackets, is a 20,000+ seat venue located in the heart of the booming Arena District in Columbus, Ohio. Welcoming over one million Guests through over 100 events annually, Nationwide Arena has hosted a variety of events including the NHL All-Star Game and Entry Draft, NCAA Tournament and National Championship games, the U.S. Figure Skating Championships, Monster Truck exhibitions, Rodeos, and many more in addition to its hallmark Columbus Blue Jackets games and lively concert schedule.

The Security Department is seeking a Shipping & Receiving Associate. As a member of the Security Department, you’ll enjoy perks such as behind-the-scenes look into the production of Columbus Blue Jackets games, concerts and special events. Snacks and meals are offered on select days in addition to daily access to hot and cold beverages. Ticket offers, merchandise giveaways and Staff party invitations are amongst other great benefits to joining our Team.

Are you an enthusiastic, motivated and energetic individual looking to work in a fun, team-oriented and fast-paced environment? We’d love to hear from you!

Summary

The Shipping & Receiving Associate will oversee the acceptance and cataloging of deliveries from mail carriers and distributing packages throughout Nationwide Arena.

This is a Part-Time, First Shift position covering the hours of 9:00am to 3:00pm, up to (30) hours and (5) days per week. Hours and days worked may vary on occasion based on venue need at the discretion of the Director of Security & Emergency Services.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Oversee the acceptance and delivery of packages throughout the building; including following up with Partners regarding their packages, troubleshooting package acceptance and delivery as required, and serving as an overall resource for applicable parties.
Review all communication associated with package delivery and ensure documentation for packages received, including shipping labels and bills of lading when applicable, align with internal communication.
Implement cataloging and organization system to track package deliveries, storage, and distribution.
Coordinate large shipments within the building to the loading dock area.
Uncrate large shipments, when required, and properly dispose of or store containers and packaging.
Ensure loading dock and all back of house areas remain orderly and clear whenever possible from packages received.
Under the oversight of the Security Operations Center, ensure the safety, security and a positive experience for our Guests, Contractors, and Employees of Nationwide Arena. Uphold department and organization policies for Nationwide Arena, the Columbus Blue Jackets and Delaware North Sportservice in a positive and professional manner.
Work in an environment which always requires alertness, ensuring a safe environment is maintained.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Proven familiarity with package handling equipment including but not limited to pallets, plastic wrap, hand carts and pallet jacks.
Demonstrate experience with package tracking websites and/or software desired.
Forklift operation certification, or the ability and willingness to obtain one.
Capacity to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds, and move shipments of 50 pounds or more.
Ability to successfully interact at all levels of the organization and Guests.
Knowledge of Microsoft Office and basic computer functions.
Valid driver’s license required.

Education and/or Experience

High school diploma or general education degree (GED); experience with the acceptance and delivery of packages in a large venue; current or previous experience working in a position which requires alertness at all times with exemplary results; or equivalent combination of education and experience.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays or unexpected situations.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Communication – Expresses ideas and thoughts with professionalism verbally and in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Conflict Resolution – Encourages open communication; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.

Dependability – Follows instructions and responds to Senior Leadership direction; takes responsibility for own actions; keeps commitments; commits to non-traditional work hours; completes tasks on time or notifies appropriate person(s) with an alternate plan.

Leadership – Conducts themselves in a way that provides strong leadership skills and execution within the Company and Staff at all levels.

Safety and Security – Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and drive group commitments to goals and objectives; supports holistic efforts to succeed.

Use of Technology – Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps skills up to date.

Physical Demands

The physical demands described here are representative of those that must be met by a candidate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the candidate is regularly required to talk or hear and remain alert at all times. The candidate is frequently required to stand, walk, and sit. The candidate is required to use hands to handle or feel and reach with hands and arms. The candidate must regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and move shipments of 50 pounds or more. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.

Work Environment

The work environment characteristics described here are representative of those a candidate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the candidate is frequently exposed to outside weather conditions. The candidate is occasionally exposed to moving mechanical parts, high or precarious places, fumes or airborne particles, and vibration. The noise level in the work environment is usually moderate with opportunities for sustained high noise levels during select events.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Part-Time Shipping and Receiving Associate