Job Title: Corporate Partnerships CRM Manager

Department: Corporate Partnerships
Reports To: Senior Vice President Technology, Business Application Manager
FLSA: Salary, Exempt

Job Purpose:

Responsible for working in conjunction with the Corporate Partnership department to oversee all CRM operations for Corporate Partnerships. This includes managing any technical issues the software may have, assisting in site development, streamlining processes, and managing reports. The position is also accountable for corporate contract review and being the chief executor of corporate invoicing.

Essential Duties and Responsibilities:

Manage and support MS Dynamics CRM for the sales and fulfillment team
Review prospect and sold corporate sponsorship details into CRM in an accurate, timely manner
Create new reports based on multiple data sources, including sales projection reports
Field all site customization requests, including reports and dashboards that visualize key performance indicators
Work with fulfillment team and administrative support to promote accurate CRM data as it pertains to corporate agreements
Use CRM to provide accurate forecasts on revenue, sponsorship renewal and pacing of sales goals
Maintain current Power BI reports for sales, fulfillment and accounting while working with IT to develop new and useful reports using CRM data
Ensure Corporate Partnerships is integrated properly into the accounting system, including the ability to:
- Obtain account billing information from sales and client
- Input invoice data into system
- Work closely with Accounts Receivable department to send invoice batches each month
- Assist with accounts receivable data within CRM

Expectations:

Adhere to Cincinnati Reds Organization Policies and Procedures
Act as a role model within and outside the Cincinnati Reds Organization
Perform duties as workload necessitates
Demonstrate flexible and efficient time management and ability to prioritize workload
Meet Department productivity standards

Requirements:

Bachelor’s degree
Three to five years’ experience in Microsoft Office
Three years’ experience with CRM business processes
Experience as a sponsorship liaison
Advertising sales or agency background helpful

Knowledge, Skills, and Abilities:

Knowledge of Windows software, MS Dynamics CRM
Able to communicate effectively with employees at all levels in the organization
Project Management experience with an emphasis on meeting deadlines

Equal Opportunity Statement:
The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.

Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

You MUST complete your application in the third-party system to be considered. Once you click "Apply Now" you will be redirected to finish your application. Applicants who do not complete this step will not be considered.