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Job listing closed on 13 Feb 2024
12 Jan 2024

Corporate Partnerships CRM Manager

🇺🇸 Cincinnati, OH, USA
Full Time
3+ years exp.

Job Title: Corporate Partnerships CRM Manager

Department: Corporate Partnerships
Reports To: Senior Vice President Technology, Business Application Manager
FLSA: Salary, Exempt

Job Purpose:

Responsible for working in conjunction with the Corporate Partnership department to oversee all CRM operations for Corporate Partnerships. This includes managing any technical issues the software may have, assisting in site development, streamlining processes, and managing reports. The position is also accountable for corporate contract review and being the chief executor of corporate invoicing.

Essential Duties and Responsibilities:

  • Manage and support MS Dynamics CRM for the sales and fulfillment team
  • Review prospect and sold corporate sponsorship details into CRM in an accurate, timely manner
  • Create new reports based on multiple data sources, including sales projection reports
  • Field all site customization requests, including reports and dashboards that visualize key performance indicators
  • Work with fulfillment team and administrative support to promote accurate CRM data as it pertains to corporate agreements
  • Use CRM to provide accurate forecasts on revenue, sponsorship renewal and pacing of sales goals
  • Maintain current Power BI reports for sales, fulfillment and accounting while working with IT to develop new and useful reports using CRM data
  • Ensure Corporate Partnerships is integrated properly into the accounting system, including the ability to:
    • Obtain account billing information from sales and client
    • Input invoice data into system
    • Work closely with Accounts Receivable department to send invoice batches each month
    • Assist with accounts receivable data within CRM


  • Adhere to Cincinnati Reds Organization Policies and Procedures
  • Act as a role model within and outside the Cincinnati Reds Organization
  • Perform duties as workload necessitates
  • Demonstrate flexible and efficient time management and ability to prioritize workload
  • Meet Department productivity standards


  • Bachelor’s degree
  • Three to five years’ experience in Microsoft Office
  • Three years’ experience with CRM business processes
  • Experience as a sponsorship liaison
  • Advertising sales or agency background helpful

Knowledge, Skills, and Abilities:

  • Knowledge of Windows software, MS Dynamics CRM
  • Able to communicate effectively with employees at all levels in the organization
  • Project Management experience with an emphasis on meeting deadlines

Equal Opportunity Statement:
The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

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