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11 May 2024

Manager, Premium Sales

🇺🇸 Chicago, IL, USA
Full Time
5+ years exp.

Chicago Fire Football Club is a Major League Soccer team that was founded in 1997 and is Chicago’s ambassador to the global sport of soccer. The Club recently returned to Soldier Field as well as opened a new 50,000 square foot office in the heart of the city. With tremendous growth and expansion, the Club is laying the foundation for an audacious and ambitious vision that will transform the brand and the success of the Club in the coming years.

Position Overview:

Chicago Fire Football Club is seeking a dedicated Manager of Premium Sales to join our team! This individual will work closely with the Director, Membership & Premium Sales to achieve results of their team through prospecting, proposal development, presenting and closing deals. They will also be responsible for overseeing & generating revenue through the sale of Premium Hospitality at Soldier Field, including Executive Suites, Skyline Suite seats, Field Side Seats, and Premier Club seats.

Job Responsibilities:

  • Lead strategic initiatives to help sell premium spaces at Soldier Field
  • Supervise and invest in professional development of Chicago Fire FC’s sales team
  • Assist in training and oversight of Premium Sales, Account Managers
  • Create and develop new business by regularly pitching new prospects through prospecting, social selling and events, external appointments, and virtual presentations. A heavy emphasis is placed on face-to-face sales
  • Effectively follow up with customers and prospective customers in order to build relationships to help drive business and to meet excellent customer service requirements
  • Effectively handle incoming sales calls from prospective clients for a menu of premium products
  • Attend outside events with the purpose of selling, networking, gathering leads and sales prospects
  • Regularly produce updates on prospecting activity, sales performance, outside appointments and event recaps
  • Maintain accurate and thorough records of prospecting and client activity in Salesforce
  • Work closely with our service team to ensure that current clients receive best in class service and complete fulfillment of benefit packages
  • Contribute positively to a competitive sales team culture and participate in sales team meetings and training sessions
  • Represent CFFC professionally at all team appearances and events
  • Other duties as assigned

Required Qualifications:

  • 5+ years of experience in sales
  • Excellent leadership & decision-making skills
  • Track record of achieving and surpassing sales goals
  • Ability to coach, train and motivate sales representatives
  • Proficient computer skills and understanding of Microsoft Outlook, PowerPoint, Word & CRMs
  • Ability to work non-traditional hours, in non-traditional settings, including all home games (or other work events) that fall on nights, weekends, and/or holidays
  • Strong communication skills: must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong, active listening skills

Preferred Qualifications:

  • Bachelor’s degree
  • 2+ years of sales training experience
  • Experience in sports sales, including premium sales experience
  • Experience with Salesforce

Please note:

  • Chicago Fire FC is committed to fostering, cultivating, and preserving a culture of diversity, equity, accessibility, and inclusion. Our diversity initiatives start with the recruitment and selection process; therefore, we’d like to welcome all diverse candidates to apply to opportunities within our Club.
  • CFFC is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, ethnicity, citizenship, age, veteran or military status, disability, sexual orientation, sexual orientation or expression, marital status or any other characteristic protected by law. This policy governs all aspects of employment, including hiring, promotion, compensation, discipline, termination, and access to benefits and training.


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