Manager of Arena Events

Position Overview

As the Manager of Arena Events, you will play a critical role in ensuring the successful planning, communication, and execution of Front of House Operations for events at Spectrum Center. You will be responsible for establishing strong interdepartmental relationships, and serving as the primary liaison between internal teams, external clients, and the facility. This position requires a proactive approach to event coordination, with a focus on delivering seamless experiences for both staff and attendees.

Core Values

HSE embodies the following core values:

• Integrity
• Teamwork
• Competitiveness
• Candor
• Accountability
• Resilience

Essential Duties and Responsibilities

• Build an environment for personal accountability, integrity and personal achievement for yourself and the team.
• Establish strong working relationships and trust across departments with internal teammates.
• Under administrative direction, the Manager of Arena Events is responsible for the coordination and arrangements for scheduled arena events
• Ensure both back of house and front of house spaces are ready for each event within Spectrum Center
• Serve as the liaison between the internal departments, external clients and the facility regarding planning and execution of events within Spectrum Center
• Prepare and distribute Event Outlines as well as event recaps as assigned/necessary
• Plan, execute and communicate with internal departments to ensure efficient and safe entrance into the building for all events, as well as communicate needed adjustments
• Responsible for ensuring that all tenant requirements are met and facility rules, regulations, and policies are adhered to
• Act as Manager on Duty for assigned events
• Liaison between event promoters and stagehands to ensure proper staffing and communication
• Create and communicate adjustments as event needs and requirements change
• Maintain records and prepare reports and correspondence as necessary
• Create, maintain, and update event files containing comprehensive event information, i.e. event outline, AutoCad drawings, event expenses, staffing expenses, equipment inventory, etc.
• Work irregular hours including nights, weekends and holidays
• Other duties as assigned by Manager

Required Skills, Experience, and Abilities

To perform the job successfully, you will have or demonstrate the following skills and abilities:

• A minimum of four years’ supervisory experience and event coordination experience required
• Computer proficiency in Microsoft Office products including word, excel, power point and Microsoft Teams
• Must be a self-starter and self-motivated
• Ability to maintain the highest level of confidentiality
• Adaptability – adapts to change in the work environment, manages competing demands and is able to handle frequent changes
• Must be customer service oriented and have strong communication skills
• Interpersonal skills –listens to others, works well in a team environment
• Ability to attend all home Hornets games and Spectrum Center events
• Ability to work extended hours including nights, weekends, holidays

Additional Information

This is a full time benefit eligible position. HSE is dedicated to creating and upholding a welcoming environment that celebrates diversity.

HSE provides valuable benefits and competitive time off policies to help you and your family lead healthy, balanced lives.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All requests for medical or religious accommodations to perform the stated job duties will be considered.