The primary focus of this position is to develop you into a sales professional who will sell all ticket related products for the Carolina Hurricanes. The emphasis will be on Full Season, Partial Plan packages and Groups. One of the primary objectives of the Inside Sales Department is to develop future sales executives and leaders inside our organization. We are committed to providing members of our team with a strong foundation upon which you can build a career in the sports industry. You will benefit from an on-going training program where you will learn best practices, sales techniques and valuable skills that will help you be successful.

Please note: this is a 9-month sales development program that will provide you the opportunity for promotion to a full time, senior level sales position. This position will begin in January 2025.

Duties and Responsibilities:

Sell a full menu of ticket products including, but not limited to full and partial season ticket packages and group ticket packages
Make 85+ cold calls/day from lists provided to sell full and partial season ticket packages and group tickets; generate own leads through referrals, networking, social selling and effective research
Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, phone prospecting, social selling and events
Attend outside events with the purpose of selling ticket packages, networking, gathering leads and prospects
Effectively follow up with customers and prospective customers in order to build relationships to help drive business and to meet excellent customer service requirements
Effectively handle incoming sales calls from prospective clients for all ticket sales products
Meet or exceed assigned sales goals for all ticket products
Contribute positively to a competitive sales team culture and participate in sales team meetings and training sessions
Work events and games as assigned to support ticket sales efforts and promotional initiatives
Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps
Represent the Hurricanes professionally on game night while interacting with clients and prospects at Hurricanes sales tables or seats visits.

Qualifications

Bachelor’s degree preferred
Strong organizational skills, time management skills and attention to detail required
Strong verbal and written communication skills
Past experience or internships with a team, college or in the sales industry is preferred
Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships
Availability and willingness to work extended hours, including nights and weekends as well as games and events as necessary
Ticketing system and CRM experience preferred
Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required
Must have valid driver's license and acceptable driving record
Must pass a criminal background check

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Sales Associate, Inside Sales