Matchday Control Room Loggist

1. The Department

The Matchday Stewarding and Security Team have a vital role on a matchday ensuring the safety of all persons attending the venue in addition; enabling the operation to run smoothly providing customer satisfaction for those attending Villa Park. The team work hard and are dedicated to ensuring the operation runs effectively on matchdays, creating a safe and enjoyable atmosphere for all attendees.

2. The Role

We have an exciting opportunity for a Matchday Control Room Loggist to join our team based at Villa Park. This is a vital role in the Control Room responsible for maintaining accurate Log all incoming and outgoing communication, including radio transmissions, phone calls, and messages.

You will work closely with other control room staff, security personnel, and event organisers to ensure a coordinated and efficient operation and quickly and accurately report and documenting any incidents or emergencies and record key information such as event timelines, equipment status, and personnel movements, actions taken, and outcomes for future reference and analysis.

3. The Person

The ideal candidate will have proven experience meticulous documenting and recording information and incident reporting accurately using relevant software for documentation and communication purposes within a Control Room. You will have strong written and verbal communication skills the ability to convey information clearly and concisely, listen and responds appropriately and work accurately, with close attention to detail.

Ideally you will have strong organisational and planning skills and the ability to adapt to changing conditions quickly in a fast-paced operational environment. You will also have exceptional communication and interpersonal skills, with the ability to build relationships with different audiences. You will also be a proactive self-starter who acts with a high level of integrity with the ability to demonstrate composure and remains focused during high-pressure situations.

You must be available to work irregular hours, including evenings and weekends, may be required based on matchday fixtures and other events at the Club.

As part of your application, please ensure you upload your CV and Cover Letter.

For further information and to apply please go to careers.avfc.co.uk/jobs

Right to Close Vacancy Posting Early

The Club reserves the right to close any advertised vacancies earlier than the advertised closing date if sufficient applications have been received.

Equality Statement

Aston Villa Football Club celebrates the diversity of its Club and embrace equal opportunities for all. We are proud to be a Disability Confident employer and fully support The FAs Football Leadership Diversity Code.

We welcome applications from all candidates regardless of age, race, disability, gender reassignment, pregnancy and maternity, sexual orientation, marriage and civil partnership, sex and religion or belief.

Safeguarding Statement

Aston Villa Football Club is fully committed to safeguarding children and adults at risk across our Club. As such, we adhere to Safer Recruitment processes and for some roles a satisfactory enhanced disclosure via the Disclosure & Barring Service may be required prior to starting in a role at the Club. For more information, please seeAston Villa Football Club | The official club website | AVFC - Safeguarding