The Community Relations Coordinator will assist with the day-to-day operations of the Utah Jazz and Utah Hockey Club Community Relations department, while helping to facilitate and implement the outreach efforts between Smith Entertainment Group and the community at large. The Community Relations department is responsible for creating, building, and managing internal and external programs that embrace our role as stewards within the community and our commitment to providing impactful, world-class experiences that engender loyalty to the Utah Jazz and Utah’s new NHL team. We prioritize the Smith Entertainment Group value of Community Obsessed and amplify programs that support diverse youth, education, and health & wellness. This is a non-exempt full time position reporting to the Vice President of Community Relations.

DUTIES & RESPONSIBILITIES:

Coordinate logistics of community initiatives or programs, including scheduling, marketing requests, communications, etc. These may include, but are not limited to, internally driven programs, sponsor-related programs, special event/holiday outreach, ticket programs, player initiatives, and cause marketing.
Contribute to ideation of new community programs and initiatives
Assist and support in the planning and execution of community events, including player appearance requests
Handle responses to fan mail and general public inquiries
Fulfill and track all donations via the online donation system
Coordinate distribution of community ticket donations
Manage the community relations calendar and work to update and provide information to the team regarding community relations events and initiatives, including NBA Social Responsibility weekly calendar updates and similar activities for the NHL
Manage both Utah Community social media accounts (currently Instagram, but may expand to include X, Linked In, etc.)
Assist the Communications Department by providing updated content for the Community tab on the website
Collaborate across the company’s functional areas and work closely with other internal departments, as well as external partners/agencies
Work with communications/PR and marketing departments to ensure coverage of community events
Represent CR at recurring internal meeting as requested or needed
Manage community relations inventory items
Make decisions guided by precedent and based on company policy
Support the building of a diverse culture that enriches the lives of our employees, customers, partners, and communities
Embrace a culture of inclusion where guests and team members feel welcomed, valued, and heardProtect the reputation of the company
Exemplify the SEG mission and values: transparency, all in, community obsessed, one team, and scrappy
Accept other duties, as assigned

COMPETENCIES:

Collaborate
Communicates Effectively
Organizational Savvy
Cultivates Innovation
Action Oriented
Instills Trust

QUALIFICATIONS:

Entry-level position for an individual with interest and/or experience in community relations, non-profit or event coordination, preferably at the professional or collegiate level
College degree in sport management, non-profit management, public relations, communications, or other closely related majors preferred
Ability to work well under pressure and multitask
Self-motivation and ability to work independently
Event management exposure/experience a plus
Basic understanding of sport operations, marketing, sponsorship, community, and media relations
Be detail-minded; have excellent follow through and be thorough
Be able to work accurately and effectively under pressure and on multiple projects simultaneously
Excellent oral, written, and presentation skills
Ability to solve problems independently
Highly organized, self-directed, solutions-oriented problem solver
Possess an excellent sense of discretion and the ability to maintain confidentiality
Must be creative, detail oriented, and possess a strong work ethic
Must be proficient in Google applications and possess social media and technology-based program skills
Ability to work a varied schedule including weekends, nights and holidays
Customer-service oriented

PHYSICAL DEMANDS:

This person must be able to communicate and express themselves both written and verbally.
This person must be able to observe, inspect, estimate and assess.
This person must be able to sit, stand, bend, walk, and climb stairs for long periods of time.
This person must be able to lift 20 lbs.

The Smith Entertainment Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.

Note: The need may arise to revise, supplement, or rescind portions of this job description, and the Utah Jazz reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.