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Job listing closed on 13 Feb 2024
9 Feb 2024

Programme & Performance Manager - 12 Month Fixed Term Contract

🇬🇧 Wembley, UK
3+ years exp.

We have a 12 month opportunity for a Programme & Performance Manager to provide high quality programme management for some of our key strategic Grassroots programmes. You will support the performance and reporting functions for the Grassroots division, in order to drive progress against our 24-28 Grassroots Strategy.

Please note the following timeline:

Deadline for applications is midnight on Sunday 11th February 2024. Should you be shortlisted you will be asked to complete an online video interview, which will be followed by a face to face interview at Wembley Stadium on the 27th or 28th February for selected candidates.

About the Team

Grassroots football is any football where the main driver is the love of the game and all the social and health benefits from playing, coaching, refereeing and volunteering. Essentially, this covers all nonprofessional and non-elite football. It is responsible for development across male, female and disability football; harnessing the club network, workforce, volunteers and facility infrastructure across the country.

What will you be doing?

Strategic Programme Management

  • Lead key strategic programmes, working with the subject matter experts across the Grassroots division, wider FA and County FAs to ensure they are effectively scoped, planned and collaboratively delivered.
  • Provide thought leadership and check-and-challenge across the Grassroots division to maximise return on investment and deliver against our strategy.

Performance Management

  • Support on all reporting requirements for the Grassroots Division including FA Game Changers, our Grassroots Strategy KPIs and County FA KPIs
  • Support the development of new reporting processes, to accurately track progress of our new Grassroots Strategy,
  • Use insight, analysis and reporting information to deliver presentations to key external and internal stakeholders to keep them updated and inform future direction of programmes.
  • Use data to identify any performance issues or risks and work with policy teams to design and implement necessary strategy interventions.


  • Support the National Game Board, including programme development, performance reporting and alignment with strategic activities of The FA overall and the Grassroots department specifically
  • Deliver all ad-hoc, emerging project work or support related to the new Grassroots 2024-28 strategy and future strategies
  • Develop tools to support and upskill the Grassroots division on programme management, production and performance reporting to continually raise standards
  • Executes additional tasks as required in order to meet FA Group changing priorities.
  • Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.

As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

What are we looking for?

Essential for the role:


  • Strong understanding of and experience in programme management
  • Strong understanding of developing, iterating, and presenting performance reporting processes
  • Strong experience of analysing and presenting data in various formats
  • Ability to think strategically and provide thought leadership


  • Experience of developing and delivering strategic programmes
  • Prior experience working within programme management or management consultancy
  • Experience of adopting a hypothesis-lead approach to problem solving
  • Experience of working within performance reporting including designing new systems & models, building regular reports and presenting them to stakeholders

Technical Skills

  • Advanced Microsoft Office skills, including Word, Excel and PowerPoint proficiency
  • Excellent verbal and written communication skills
  • Strong collaboration skills and ability to influence across an organisation
  • Strong data analysis, visualisation and reporting skills
  • Strategic programme delivery skills, with experience in scoping, delivering and embedding projects within organisations

Beneficial to have:


  • Degree-level qualification or equivalent
  • Programme management qualification
  • Experience of using Power BI


  • Professional or voluntary experience working in grassroots football, or grassroots sports more broadly
  • Experience of client engagement on strategic projects or programmes

Technical Skills

  • Prior experience in developing strategic roadmaps and other strategy communication tools
  • Expertise in delivering cultural and organisational change initiatives

What's in it for you?

We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

  • Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season encouraging you to connect and learn with your colleagues and look after your mental health and wellbeing.
  • Free, nutritious lunches, at Wembley Stadium and St. George's Park.
  • Free private medical cover.
  • A contributory pension scheme.
  • An additional Thank You days leave, volunteering days as well as 25 days annual leave.
  • A hybrid working model offering flexibility on where you work.

For more information on what it is like to work at The FA, please visit our FA Careers page,

Our Organisation

The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.

The FA oversees England international teams across men's, women's, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women's Super League, FA Women's Championship, and Women's Adobe FA Cup, and the world-class facilities of Wembley Stadium and St. George's Park, all with a purpose to Unite the Game and Inspire the Nation.

We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary.

Your contract with The FA will specify a fixed location of either Wembley Stadium, St. George's Park or our Processing Centre, unless the role is advertised as a homebased contract. The contractual location of this role can be found at the top of this advert on our FA vacancy page.