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Guest Experience Ambassador


Enterprise Center, home of world-class entertainment and the St. Louis Blues are looking for passionate team members to assist guests that attend events at Enterprise Center. Our goal is to enhance the guest experience by creating a positive environment with extraordinary customer interaction and service. Please understand that you are hired to serve guests. There will be nights when your responsibilities prevent you from seeing the events.

Rate of Pay: $15.50/hr


  • Ability to communicate clearly with others. Strong interpersonal skills.
  • Provide hospitality to guests before, during, and after events
  • Customer service experience.
  • Friendly, outgoing personality with a desire to serve the company and public.
  • Always exhibit a professional appearance
  • Be proactive and friendly in greeting and assisting our guests with various inquiries at all points of contact
  • Scan tickets at building entrances.
  • Assist with bag checks at building entrances.
  • Assists guests with seat locations.
  • Provide directions to guests for all areas of the building.
  • Listen and resolve guest concerns; notify supervisors or managers, if needed.
  • Must be able to familiarize themselves with building layout, all departments, and guest policies.
  • Must be able to lift 25 lbs.
  • Respond appropriately to guest illness, injury, or emergencies.
  • Must be able to anticipate all guest needs and prevent escalation of issues.
  • Must be able to maintain a safe work environment by being proactive to solve and issues that may arise.
  • Utilize training tools and resources to create a championship level atmosphere for all guests
  • Be proactive and friendly in greeting and assisting our guests with various inquiries at all points of contact

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

External Apply
Job Details
Date Posted
13 Sept 2023
πŸ‡ΊπŸ‡Έ St. Louis, MO, USA
Part Time
Required Experience
0+ years
US$15.50 per hour