Job Overview: The purpose of this internship is to provide a unique opportunity to assist the day-to-day operations of the Client Services department for an NFL Franchise. The Intern will become an integral part in creating a superior experience for Giants suite partners and season ticket members. The ideal candidate should exhibit a strong work ethic and have the ability to maintain a professional demeanor in the presence of clients and VIPs.

Responsibilities/Functions:

The primary responsibilities of the Client Services Intern include, but are not limited to, the following:

Provide operational support for Giants events in person and virtually as well as home games including guest check-in, set-up & breakdown and reports/recaps.
Communicate with premium clients and season ticket members via phone and email. Handle any requests and/or complaints.
Responsible for gameday preparation & delivery (gift bags, signage, suite requests, etc.).
Prepare gameday staff assignments and task sheets.
Accompany alumni for meet and greets and suite visits.
Track suite visits, field passes and any gameday notes in Salesforce and Archtics.
All other tasks assigned by management.

Qualifications:

Excellent interpersonal skills and ability to interact and relate with all types of people in person and virtually.
Strong work ethic, willingness to accept all assignments, quick learner.
Ability to multi-task and work in a fast-paced environment, while maintaining attention to detail.
Familiar with football and sports industry trends.
Experience using Microsoft Office Suite and Outlook Email Management.
Archtics experience a plus.
Must be punctual, reliable and have transportation to and from Quest Diagnostics Training Center and MetLife Stadium (both in East Rutherford, NJ).
Available to work 40 hours a week from July through the end of season.
Ability to lift at least 40lbs
Must be able to work flexible hours including evenings, weekends and holidays. Expected to work all Giants home games.

Giants Stadium LLC is an equal opportunity employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.