Job Overview: As a member of the Business Intelligence department, the Business Intelligence Analyst will be responsible for analytics & reporting across multiple lines of business, including ticketing, suites, sponsorship, marketing and operations. Responsibilities will include, but may not be limited to, data collection, cleaning & analysis, performance/KPI reporting, custom research, predictive modeling, pricing, and data visualization.

Responsibilities/Functions:

Responsible for the day-to-day BI reporting and analytic needs across various departments through design & distribution of reports and dashboards
Improve how the Giants collect, manage, store and report on data from across all business-related sources and platforms
Use available APIs from key platforms to extract data for analysis and integration
Provide actionable insights into consumer behavior, attitudes, demographics and personas
Use available data and tools to forecast sales and make pricing recommendations across season, group, individual game and suite tickets
Build and continuously refine predictive models across a variety of areas, including but not limited to sales, attendance, customer retention, digital engagement, and fan segmentation
Assist the corporate partnerships team with research and custom insights to support sales and measure performance
Collaborate with other members of the Business Intelligence department on longer-term initiatives and development of analytical capabilities
Package and communicate analytical findings (trends, etc.) and develop presentations as needed
Assist with and update recurring league reports as needed
Assist with vendor selection and management around analytical functions as needed
Deliver ad-hoc projects, analysis, and other BI-related duties as assigned

Required Qualifications:

2+ years’ professional experience in an analytics-related position
Bachelor's degree or higher in Business, Sports Management, Analytics, Statistics or related field
Proficiency with
- Data visualization software (Tableau preferred)
- Relational databases, SQL and ETL tools/processes
- Building statistical models in R or Python
- Microsoft Excel and PowerPoint
Excellent analytical and problem-solving skills
Experience working with KORE, Salesforce and/or Teradata products preferred
Experience working with Ticketing and Digital Marketing (email, web, social) data is preferred
Must be detailed oriented, organized, and dependable with ability to multi-task as needed
Ability to clearly communicate technical subject matter to colleagues
Strong time management, teamwork skills and the ability to manage their own individual projects
Ability to work extended hours including nights, weekends and company events as needed

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.