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Arena Technical Coordinator (Part-Time/Seasonal, Chicago, IL)

Founded in 1917, the National Hockey League (NHL®) is the premier professional ice hockey league in the world, and is one of the major professional sports leagues in the United States and Canada. With more than 600 employees across offices in New York, Toronto and Montreal, the NHL is a global sports and entertainment organization committed to building healthy and vibrant communities using the sport of hockey to celebrate fans of every race, color, religion, national origin, gender identity, age, sexual orientation, and socio-economic status. At the NHL, we are looking for dynamic, energetic and impactful individuals who are committed to doing the same by sharing in our philosophy that Hockey is for Everyone – and inclusion belongs on the ice, in the locker rooms, boardrooms and stands.

The ATC will work on a game day basis – up to 5 hrs prior to the game to 1 hr post -game. Based on team standings, expectations are that the ATC will work to setup, support, and breakdown NHL equipment and systems prior to and following the season of approximately 41-60 dates throughout the year.

The role of the Pre-Game ATC is to be the primary contact among the team of support personnel working to ensure 100% uptime of NHL Game Operations and Broadcast Operations systems at NHL arenas. The Pre-Game ATC will be the NHL's liaison in the arena working with Team and Building Operations Staffs, Team Video Coaches, NHL On & Off-Ice Officials, League Representatives, and NHL Broadcast Rightsholders.

The Pre-Game ATC is responsible for the management of all cabling used in the arena used for NHL audio/video systems and NHL HITS scoring and TVI systems. Systems supported are (and not limited to): NHL Game Operations Cameras; NHL Intercom System; HITS scoring; NHL HITS TVI; Referee Microphone System; NHL Video Replay; Coach’s Challenge; Clock & Stats distribution systems; XOS iBench; NHL Network Arena Cam. The Pre-Game ATC is responsible for the monitoring of NHL systems before, during and post-game. They are to record all hardware, software, network and system issues in the NHL’s internal central ticketing system, while escalating appropriate issues to NHL Helpdesk, the Technical Operations Center, and/or designated NHL Technical Operations Managers.

The ideal candidate will have 3-5 yrs of Tier 1 support of Technical Systems; Previous experience in Broadcast Technology, RF Transmission, and live event support are a plus but not required. The individual must have a working knowledge of data and serial communications standards, computers and local area networks. Familiarity with HD-SDI video and cameras, fiber optic and RF transmission, and signal processing are a plus. This individual must be able to effectively troubleshoot cabling, network, and communications issues without on-site support. Ideal candidate should have strong attention to detail; the ability to handle multiple tasks simultaneously and the ability to communicate clearly, concisely both orally and in writing.

Benefits to working at National Hockey League include:

  • Medical/ Dental/ Vision insurance effective on the date of hire
  • 401(K) Plan and Defined Contribution Pension Plan
  • Annual Bonus
  • Generous PTO policy
  • Commuter Benefit Program
  • Paid Company Holidays
  • Employee Assistance Program
  • Employee Resource Groups

Pay Rate: $27.00/hr

When applying, please be sure to include a cover letter with your salary expectations for this role. We thank all applicants for their interest in this opportunity, however only qualified candidates selected for an interview will be contacted. NO EMAILS OR PHONE CALLS PLEASE.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Details
Date Posted
13 Sept 2023
🇺🇸 Chicago, IL, USA
Part Time
Required Experience
3+ years
US$27 per hour