The TOC Operator will perform multiple job functions and ensure that all technical facility requests are met. Works closely with NFL Media Production team, Newsroom personnel, NFL Films Technical Operations, Encompass Atlanta Technical Operation, and members of all 32 NFL Clubs to ensure all video content is received and distributed to broadcast specifications.

Essential Functions

Responsible for the generation of broadcast reports as required
Works closely with Engineering to troubleshoot all issues that may occur with a feed or broadcast
Communicates with NFL Network Master Control during live broadcasts to ensure signal continuity
Works closely with Remote Operations team for the proper transmission and receipt of feeds for live remote network productions including NFL Network Games, Super Bowl, NFL Combine, NFL Draft, Hall of Fame Enshrinement, and any other NFL Network remote projects
The TOC operator is the first point of troubleshooting and escalation if an issue occurs and will be expected to communicate issues to Operations and Production Management in a timely and efficient manner

Required Education and Experience

A minimum of 5 years’ experience in a broadcast operations environment including 2110, HD/SD, ASI, JPEG and MPLS signals and the ability to troubleshoot of those signal paths
Demonstrate knowledge and operation of broadcast routing systems, including split routes as required
Ability to read digital & analog waveform monitors and how to set up test bars.
Ability to read audio meters
Must have strong understanding of analog, digital and SMPTE 2110 signal flows
Must be able to perform Sync and Fax checks prior to live shows and events
Ability to perform extensive transmission checks prior to live remote events
Booking and goodnight procedures for The Switch, Lumen Fiber and Satellite orders
Strong understanding of common broadcast signal problems and how to rectify them, i.e. audio levels or distortion, sync issues, video issues
Familiarity with EVS IP Director ingest server systems

Other Key Attributes / Characteristics

Must possess above average writing skills to document on-air issues
Requires strong oral and written skills, including excellent telephone etiquette
Requires strong organizational skills to ensure high broadcast quality on multiple feeds
Must be willing to adapt in a quickly changing environment

Salary / Pay Range

This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.

Terms / Expected Hours of Work

Under 30 hours/week
The NFL is committed to building a diverse, equitable and inclusive work environment that reflects our incredibly diverse fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, or local law.

TOC Coordinator