Intern, Ticket Service & Ops

The Los Angeles Rams Ticket Operations and Service Intern must be a professional, team-oriented individual willing and able to immediately contribute to the goals of the Ticket Office Department. Must demonstrate an outstanding work ethic, excellent attitude, maturity, possess excellent oral and written communication skills and be willing to take direction.

Role Responsibilities:

• Maintain high level of service and professionalism with all customer interactions.
• Effectively utilize Ticketmaster Archtics ticketing software and Microsoft CRM to manage customer accounts.
• Perform various clerical duties including fulfillment of mailing projects, and distribution of mail.
• Assist with game day box office, in-person customer visits, phone inquiries, seat adjustments, replacement tickets and relocations.
• Assist in other duties as assigned.

Role Qualifications (Skills/Experience/Capabilities):

• Current college student or recent graduate
• Previous experience in ticket operations or customer service is beneficial
• Positive attitude and ability to work well in a team environment
• High attention to detail and ability to organize and prioritize tasks
• Excellent written and verbal communication skills
• Candidates must be able to work 3-5 days per week
• Ability to work flexible hours as needed, including but not limited to evenings, weekends, and holidays, including all Rams home games
• Reliable transportation is required for periodic local travel and all work-related mileage will be reimbursed
• Must be able to lift 25+ lbs

Salary: $16/hr.

The Los Angeles Rams are proud to be an Equal Opportunity Employer.

We strive to create a sense of belonging for all employees by fostering a culture of respect and inclusion, empowering everyone to be their true selves.

Experience

• Previous experience in ticket operations or customer service is beneficial