Position Overview

The Las Vegas Raiders Gameday Entertainment Department is looking for motivated and reliable individuals who are seeking a hands-on experience working for a professional sports team as an Gameday Entertainment Representative. Representatives will assist in all aspects of Raiders Gameday Entertainment including, but not limited to, pre-game rehearsals, on-field presentations, concourse activities, halftime shows and post-game events. The Gameday Entertainment Representative will gain exposure and knowledge in cohesive and collaborative teamwork, providing world-class customer service, and overall game-day operations.

Essential Job Functions

Assist with check-in process and coordinating participants for game day presentations, promotions and/or entertainment at Las Vegas Raiders home games
Assist in the execution of contests and promotions throughout all Raiders home games
Assist with game day rehearsals and performances, including set-up and break down of equipment
Maintains a positive outlook and approachable demeanor for guests at all times
Serve as a guest representative for venue information such as stadium layout, seating sections, and emergency activity procedures, as needed
Gives consistent, polite, timely, and accurate information and service to all guests, taking the initiative to find the answer when unsure
Anticipates, responds to and consistently meets or exceeds the needs of guests including, but not limited to, transportation, accommodation, and catering arrangements to deliver a superior customer experience
Work cohesively with other departments to implement entertainment elements
Other duties as assigned

Qualifications

Be able to provide world-class customer service and hospitality
Ability to maintain a professional demeanor and conduct themselves accordingly while interacting with high-level talent, celebrities, players/coaches, and front office executives
Must be able to respond calmly and make rational decisions when handling guest’s needs
Maintain poise in high-stress situations
Organized, hardworking and has strong attention to detail
Excellent verbal communication skills
Ability to multitask in a fast-paced environment
Ability to work well independently and in a team environment
Ability to walk, sit or stand for extended periods of time
Occasional lifting of heavier objects up to 50 lbs
Must be available to work all Las Vegas Raiders home games
Flexible schedule with the ability to work nights, weekends, and holidays
Must have valid drivers license

Physical Aspects of Position (includes but are not limited to)

Occasional lifting and carrying up to 50lbs
Frequent walking, standing, bending, kneeling, pushing, and pulling

The Las Vegas Raiders provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.