POSITION SUMMARY:

Houston Dynamo FC is seeking a highly motivated and energetic sales and service professional to join the Club as Premium Seating Account Manager. A successful account manager will have a strong understanding of the sales process, excelling at pursuing leads, building relationships, and closing deals. The ideal candidate will be a quick learner with strong negotiating skills, and the ability to showcase our offerings in a compelling way. This position will be responsible for producing new Premium Full Season and Half Season Memberships, Annual Stadium Suite Leases, individual-match Hospitality Spaces and Suites, and Group Tickets for both teams. The account manager will also manage a premium seating book of business with a dedication to upholding excellent standards of customer service while pursuing opportunities for renewals, upsells, and add on sales. The results for this position are achieved through the coordination of prospecting, face-to-face appointments, virtual appointments, networking, cold outreach, and membership touch points in an effort to generate and retain business.

DUTIES & RESPONSIBILITIES:

Meets or exceeds weekly, monthly, and annual sales goals while exceeding client expectations in value and service.
Generates, develops, and maintains new and ongoing business and sales relationships by executing leads, pipeline planning, and organizing daily work schedule to call on potential sales outlets.
Identifies appropriate prospects, sets appointments, makes effective qualifying sales calls, and manages sales cycle to close new business in all service categories offered.
Possesses in-depth product knowledge and ability to conduct demos and relay objection handling.
Develops and attains personal strategies, procedures, and goals to increase sales while committing to on-going sales training and development of best sales practices.
Prepares and delivers proposals and presentations to prospective clients by means of stadium tours, office visits, and/or virtual meetings.
Fosters strong relationships with clientele in premium seating spaces.
Takes ownership of club spaces including proactive planning and communication so that game day experience and expectations are met.
Effectively collaborates with other members of the team to enhance the Ticketing culture and comradery.
Other duties as assigned.

QUALIFICATION REQUIREMENTS:

Bachelor’s Degree – Required
Minimum of two (2) years of sales experience – Required
Experience and proficiency in Microsoft Office, Excel, Word, Power Point, and other computer skills – Required
Ticketing system experience, SeatGeek – Preferred
CRM experience, SalesForce – Preferred

SKILLS, ABILITIES & OTHER ATTRIBUTES:

Self-starter with ability to multitask and maintain deadlines in a high-paced environment
Must have high-level interpersonal skills to communicate in face-to-face situations
Strong teamwork aptitude, organizational skills, and customer service skills
Strong oral and written communication skills
Candidates must exhibit a strong desire to learn and a strong work ethic
Candidates must exhibit a positive outlook that values customer service

*We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.