Membership Services Representative
Job Summary
The Membership Services Representative will be responsible for not only renewing season ticket member accounts on an annual basis while providing the highest level of customer service to all season ticket holders of FC Dallas, but also exemplifying best practices and leadership in the Membership Services department.
Primary responsibilities are to cultivate strong relationships through outbound phone calls, out of office appointments and in-game meetings in addition to training and low-level resolution for Membership Services Representatives.
This individual must demonstrate a high level of energy and possess excellent interpersonal and communication skills, particularly verbal, as well as strong organizational skills.
This is not a work from home position.
Responsibilities:
Requirements:
Preferred Qualifications:
The Company is an equal opportunity employer and, therefore, pledges to provide equal opportunities without regard to race, color, ancestry, religion, sexual orientation, gender identity or expression, age, national origin, disability, marital status, pregnancy, veteran status, or any other protected class. This pledge applies to all employees and applicants for employment in connection with the material terms and conditions of employment, including without limitation: recruitment, hiring, promotions, transfers, demotions, treatment during employment, benefits, compensation, leave of absence, training, or terminations. Supervisors who control these actions are responsible for fair and equal application to all employees. It is the Company’s intention to comply with all federal and state equal opportunity laws and executive orders forbidding any type of discrimination against employees or applicants.
The Company is committed to maintaining an atmosphere where all employees can perform their duties free from harassment and intimidation based on race, color, ancestry, religion, sexual orientation, gender identity or expression, age, national origin, disability, marital status, pregnancy, veteran status, or any other protected class. Employees are encouraged to accept their share of responsibility for successfully carrying out this pledge.