Reporting organizationally to the Ticketing Sales Strategy and Requirements Manager, the Data Engineer Specialist will help serve Ticketing and Hospitality efforts for the FIFA World Cup 2026™ for the first time ever, is hosting 48 teams and 1,200+ players across 3 countries and 16 venues. This role will manage the planning and the definition of the process relative to the creation of all the customer's communications and collaterals across the ticket sales process, under the applicable sales strategy and ticketing requirements, and work closely with all the other sub-teams or Functional Areas.
The Data Engineer Specialist designs data pipelines and reports to analyze customer behavior using KPI dashboards and ensure data quality. They collaborate cross-functionally to gather and implement requirements for reports that enable the CRM team to monitor the FIFA World Cup 2026™ project
The main responsibilities of the Data Engineer Specialist, for the FIFA World Cup 2026™ include:
• Design, develop, and maintain efficient data pipelines to support the Sales Strategy team in setting up various reports for monitoring project evolution, including the ingestion, processing, and transformation of large volumes of data from various sources.
• Collaborate with cross-functional teams, including Sales Strategy, Sales Collaterals and Communications, and Customer Care, to gather requirements and timelines, and translate them into technical solutions.
• Define and track KPI dashboards with the Sales Strategy team to continuously review and report on customer behaviors, ensuring a comprehensive understanding of the information.
• Liaise with internal and external stakeholders or providers to obtain the necessary data for building required reports.
• Ensure the quality and availability of data, performing data profiling, cleansing, and validation processes.
Education & Qualifications
• Bachelor or master’s degree or equivalent in a relevant area: Computer Science, Engineering, Mathematics, or another related field.
Work Experience
• 2-3 Years of experience in a Data Engineer or a Business analytics role.
• Experience in data-driven roles or job functions preferred.
• Proficiency in programming data languages such as Python, SQL, or similar.
• Skilled in Microsoft Excel (Pivot Tables, Vlookups, etc.), and BI Tools (Microsoft Power BI).
• Experience analyzing large data sets, from different sources, to generate reports.
• Excellent verbal communication skills and the ability to manage numerous business relationships in a professional manner, including managing multiple concurrent projects across stakeholders.
• Ability to execute non-conventional market research.
• Keen attention to detail, strong time management, problem-solving, and decision-making skills.
• Highly motivated with a desire to learn new programs and skill sets.
Languages
• Fluent in English, spoken and written.
• A native level of at least one of the following: French, Spanish, German, or Portuguese is nice to have.
Technology
• Strong skills in data management and analysis using SQL for querying databases.
• Experience with data pipeline tools and/or frameworks.
• Familiarity with Microsoft Excel for advanced data analysis and reporting (e.g., Pivot Tables, Vlookups).
• Proficiency in BI tools such as Microsoft Power BI for dashboard creation and data visualization.
The FIFA World Cup 26™ will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States.
This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.