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31 May 2024

Account Executive - Motor City Cruise

🇺🇸 Detroit, MI, USA
Full Time
2+ years exp.

Position Title:
Account Executive


Revenue, Ticket Sales

Status (E/NE, FT/PT):

Exempt, Full-Time
Reports to:

Director, Ticket Sales


Are you looking to joining a team of go-getters dedicated to serving and uplifting the community? Join Detroit Pistons team and our mission!

As an Account Executive, you will sell a comprehensive array of Motor City Cruise ticket-related products, with a strong emphasis on Season ticket and Partial ticket plans for all venues. Other products can include premium, courtside, group, hospitality, individual ticket packages. The ideal candidate must be an ambitious, experienced sales professional who leads by example, establishes solid business relationships, maintains a professional demeanor, and maximizes opportunities to increase revenue potential. We value individuals that will reflect our core values and have a passion for the community.

What you’ll be doing :

  • Responsible for the sales of new Full, Partial and Group Outing ticket packages, to both the business and consumer sectors for all Motor City Cruise and non-basketball related events
  • Maintain business relationships with a pre-determined book of business for on-going renewal and upsell opportunities
  • Meet and exceed established weekly, monthly and annual sales goals
  • Implement and demonstrate outbound sales efforts by using the best sales and service practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
  • Achieve at least an agreed upon number of outgoing phone calls per day with the purpose of creating business opportunities. Additionally, generate an agreed minimum number of weekly out of office as well as in arena “face-to-face” meetings to create new business opportunities
  • Provide a quality level of customer service to all ticket buyers, regardless of level of purchase
  • Continually craft and implement unique sales strategies, ideas and programs as a means of producing business opportunities
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to daily or weekly sales team meetings and training sessions
  • Involvement in at least one specified networking group, to assist in creating new sales opportunities

What we’re looking for:

  • Four-year college degree and a minimum two years of successful sales experience in any industry. An established network of clients in the Detroit Metro area preferred, but not required.
  • Proficient digital literacy including Microsoft Office products (Word, Excel and Outlook) as well as the ability to learn and master new software programs including the CRM platform (Salesforce) and ticketing system (Ticketmaster Archtics) is essential.
  • Must have the ability to navigate the arena in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both game days and non-game days.
  • Must be available to work flexible hours including nights, weekends and holidays


The Detroit Pistons organization is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from public health authorities and our medical advisors, we require that all Pistons employees be fully vaccinated against COVID-19. We will consider requests for exemptions to accommodate individuals who cannot be vaccinated due to a medical condition or sincerely held religious belief, practice, or observance.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

External Apply