The Chicago White Sox are seeking energetic, friendly, and reliable individuals to join our Guest Services Team. Guest Information Representatives are often the first point of contact for guests, so we are interested in hiring individuals with a commitment to guest satisfaction.

Job Responsibilities:

Responsible for answering incoming guest calls
Provide general ballpark information, policies, ticket information and directions to the ballpark
Solve customer issues and/or directing calls to the correct department

Requirements & Qualifications:

High school diploma or GED
Strong phone and verbal communication skills
Excellent interpersonal communication skills
High level of professionalism
Ability to make quick and accurate decisions
Ideal candidate exhibits strong problem solving skills and professional judgement
Knowledge of baseball and the Chicago White Sox is preferred
Must be comfortable explaining technical information regarding our mobile ticketing app to guests (in response incoming calls)
Must be available to work select holidays, weekends & evenings

Chicago White Sox is an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other status or characteristic protected by applicable federal, state, or local law.

GUEST INFORMATION REPRESENTATIVE