Title: Ticket Sales & Service Associate
Department: Ticket Sales & Service
Reports To: Director of Premium Seat Sales & Customer Service
How to Apply: www.chicagobears.com/jobs
The Associate Development Program is a paid 12-month full-time (temporary) experience designed for new or recent graduates who are looking to grow their professional sports experience. The format allows for structured professional development and hands-on learning.
The Ticketing & Customer Service Associate will bring a positive attitude and can-do approach to serving customers and assisting with day-to-day ticket operations and ticket sales. The role entails working closely with the Director of Premium Seat Sales & Customer Service and the Director of Ticket Operations to support a variety of ticketing functions, with an emphasis on representing the Bears externally to current and prospective customers via strong customer service skills. This is based primarily at our headquarters – Halas Hall – in Lake Forest, Illinois.
Program Dates: Monday, June 3, 2024 – Friday, May 23, 2025
Who We Are
As one of the founding franchises of the NFL, family is the core of who we are. We’re different from other companies. Our people represent a vast array of cultural backgrounds, human experiences and perspectives and we believe they, collectively and as authentic individuals, are our greatest resource. Our working environment is one where your talent and contributions are valued by the organization and the community. We believe every person matters and we can collectively achieve success through integrity, respect, a team-first mentality, open communication, and trust.
Our Commitment to Diversity, Equity & Inclusion
The Chicago Bears organization continues to deepen its commitment to establishing an inclusive, equitable work environment that reflects the diversity within our communities and fan base. We value, respect, and appreciate diversity at all levels, on and off the field, and are guided by a vision of success that includes integrating diversity, equity, and inclusion into our club's DNA and culture.
As such, we recognize the additional hurdles marginalized communities may face when applying for a job. Don’t meet every requirement for the role but feel you have many of the skills needed? Please apply! Our culture is rooted in providing the resources needed for all staff to succeed, including job specific training. We want you to help us achieve our goals and to be part of one of most storied franchises in all of sport.
What We Offer
We remain committed to upholding the standard of being a first-class organization and employer of choice. Our goal is to provide quality support and a diverse, equitable, and inclusive environment for our most important resource, our people.
BENEFITS & PERKS
Our Associate Program offerings include but are not limited to:
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Chicago Bears Football Club, Inc. is an Equal Opportunity Emp