Part-time Canes Crew

The Carolina Hurricanes are looking for reliable and hard-working brand ambassadors to join the 2024-2025 Window World Canes Crew promotions team.

The Canes Crew, presented by Window World, is a co-ed group of energetic and passionate individuals focused on creating connections, growing the game and showing everyone what it means to be bold, authentic, and fun Carolina Hurricanes fans. They can be found at all home games entertaining the crowd with flags and signs, engaging with fans and bringing the energy all game long to keep PNC Arena “the loudest house in the NHL”. They also appear as brand ambassadors in the community at watch parties and team events.

Must be present at an in-person audition on Tuesday, August 6th at PNC Arena from 4-10 PM to be eligible for the job.

Essential Duties and Responsibilities:

• Focus on assisting and executing in-game promotional activities and entertainment with an emphasis on personal touchpoints with fans.
• Represent the Hurricanes to the standard set by the Canes organization and management at games, events and appearances as brand ambassadors throughout Raleigh and surrounding areas.
• Duties include, but are not limited to, working closely with the stage manager, escorting of Olympia riders from their seats, helping with fan tunnels, selecting contestants, set up and tear down of arena signage, photobooths and props, execution of on-ice games, flag waving and sign holding, rolling and tossing t-shirts, taking photos and staffing concourse activations, fan engagement and interactions as a brand ambassador.
• Must possess the personality to strike up and carry-on conversations with fans of all ages including children, opposing team fans and high-end clientele, making those they interact with feel special and appreciated.
• This group of individuals will also support the Hurricanes in the following areas: youth hockey, community outreach, community relations, marketing and corporate partnership services’ year-round initiatives and events.

Performance Requirements/Skills:

• Comfort with heights and ability to ice skate not required but encouraged. Must provide own hockey skates and prove skating ability through an on-ice test.
• Ability to work alongside the team mascot and step in to assist when necessary.
• Knowledge of the game of hockey, the NHL and the Carolina Hurricanes preferred.
• Willingness to take direction from several supervisors and adhere to all company and program policies and procedures.
• Ability to work nights, weekends and holidays and arrive at least two hours prior to the start of each game and work through the completion of the game.
• Must be able to work 90% of Hurricanes home games for the 2024-25 season and mandatory team appearances as needed.
• Comfortable working in front of large crowds.
• Must be personable, enthusiastic and outgoing.
• Must be able to think creatively, react responsibly and contribute positively to a team environment.
• Working off-site appearances on behalf of the Carolina Hurricanes, as assigned.
• Must be able to interact professionally with PNC Arena and Hurricanes staff and high-level executives.

Education and Experience:

• Degree in sports management, entertainment, event management, hospitality or related fields preferred.
• Interest in sports special events, marketing, promotions or entertainment.

Qualifications:

• Must be 18 years or older.
• Must pass criminal background check.

Physical Demands and Work Environment including:

• Ability to stand/walk for long periods of time.
• Ability to climb stairs.
• Ability to walk across ice surfaces.
• Ability to work in cold indoor and hot outdoor climates.
• Must be able to lift and carry up to 50 pounds to different locations.

Please be advised you must be at least 18 years of age to audition. Applicants will be required to provide proof of age.

Skating experience is not required to audition for the team. However, if a Canes Crew member is to help with on-ice games in their own hockey skates, then a strong skating ability will need to be demonstrated prior to the start of the season.

Hurricanes Holding, LLC reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Hurricanes Holdings, LLC may require an employee to perform duties outside his/her normal description. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.