Baltimore Orioles banner
Baltimore Orioles logo
6 Feb 2024

Account Executive, Ticket Partnerships

πŸ‡ΊπŸ‡Έ Baltimore, MD, USA
Full Time
2+ years exp.
US$50,000 – US$80,000 per year

JOB TITLE: Account Executive, Ticket Partnerships
DEPARTMENT: Ticket Partnerships
REPORTS TO: Director, Business Development
JOB PURPOSE: This position will focus on generating new ticket sales business by way of a focused and organized outbound sales effort.
COMPENSATION: Includes a base salary established per the staff member’s experience. Commission to be paid for all new sales.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Primary duties to include, but not limited to the following:

  • Place a daily 50+ outbound sales calls
  • Meet minimum email and appointment goals, set by the Director of Business Development
  • Conduct face to face sales appointments
  • Sell Full Season Tickets, Partial Season Tickets, Group Tickets, Pregame Parties, and Single Game Luxury Suites
  • Meet or exceed specified sales goals
  • Compile lists of prospective customers for use as sales leads, based on information from a variety of sources, including but not limited to, LinkedIn, newspapers, business directories and trade shows
  • Target new prospects, former Season plan holders, and single game buyers
  • Manage incoming leads regarding new Season Plans
  • Consistently maintain a strong sales pipeline and display the capability to manage a sales funnel effectively
  • Provide exceptional customer service as part of the Orioles Birdland Ticket Membership benefits program
  • Attend and travel to trade shows and networking events
  • Assist with special events and game duties
  • Record detailed daily activity in ProVenue and Salesforce
  • Perform other duties and responsibilities as assigned


Minimum Education and Experience Requirements:
Two plus years of experience in ticket sales/operations and customer service preferably within a professional sports environment.

Knowledge, Skills, and Abilities:

  • High level knowledge of the ProVenue ticketing system
  • Strong leadership capabilities
  • Highly organized and self-motivated
  • Work well in a fast-paced environment
  • Demonstrate creativity and innovated ideas to drive New Business for the organization
  • Perform duties as workload necessitates
  • Demonstrate flexible and efficient time management and ability to prioritize workload
  • Meet Department productivity standards
  • Flexibility to work event hours plus some weekends and evenings
  • Strong interpersonal skills and ability to develop solid relationships with clients
  • Excellent attention to detail and an ability to produce high-quality and accurate work


Expectations:

  • Adhere to Baltimore Orioles organization policies and procedures
  • Perform duties as workload necessitates
  • Demonstrate flexible and efficient time management and ability to prioritize workload
  • Meet Department productivity standards
  • Flexibility to work event hours plus some weekends and evenings


DISCLAIMER:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The duties listed to do not represent an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

EQUAL OPPORTUNITY STATEMENT:
The Baltimore Orioles are an Equal Opportunity Employer. It is the policy of the Baltimore Orioles to ensure equal employment opportunity without discrimination or harassment on the basis of race (including hair textures, afro hairstyles, or protective hairstyles), color, national origin or ancestry, religion or creed, gender, or sex (including pregnancy) age, disability, citizenship status, marital status, Veteran's status, genetic predisposition or carrier status, gender identity, sexual orientation or any other characteristic protected by law.

External Apply