Who are we:
A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we’re looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.

Who are you:
An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you.

The Senior Director, People Development & Learning will play a key role in our employee experience as we Welcome, Grow, Involve, and Celebrate our team members.

Responsibilites/Duties

Champions the initiatives of diverse organizational learning and development programs, promoting effective knowledge management strategies to meet organizational objectives.
Develops and administers the organization's education, training, and development programs that foster the organizational expertise needed to maximize employee effectiveness and efficiency.
Establishes and maintains a learning/training assessment system in cooperation with internal and external training providers to evaluate the effectiveness of learning outcomes and to implement enhancements as needed.
Ensures employee acceptance and adoption of new technologies and business processes through investigating and evaluating them in the context of their applicability to the business.
Designs and curates a variety of learning methodologies and resources, including e-learning, instructor-led training, workshops, coaching, and mentoring programs.
Stays up-to-date with industry trends and best practices in learning and development to ensure programs are innovative and effective.
Collaborates with cross-functional teams and subject matter experts to develop and deliver high-quality learning initiatives.
Oversees the implementation and administration of learning programs, including scheduling, logistics, tracking, and evaluation.
Manages the learning management system (LMS) and other learning platforms, ensuring usability, accessibility, and data integrity.
Establishes metrics and key performance indicators (KPIs) to measure the effectiveness and impact of learning programs.

Supports a continuous learning environment across the company and implements change management principles as needed.
Conduct other duties as assigned.

Qualifications:

Proven experience (10+ years) in a leadership role focused on learning and development.
Strong business acumen and demonstrated ability to partner with business leaders and translate requirements into an aligned learning and performance plan.
Ability to develop integrated training solutions through instructional design from inception to post-delivery assessment.
Strong facilitation skills applicable across formal and informal (e.g., coaching, mentoring) approaches
Strong consulting and influencing skills; ability to lead training partners that don’t report to this role.
Strong interpersonal and developed presentation skills with a proven ability to communicate and manage well at all levels of the organization.
Ability to manage and thrive within ambiguity.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

If this opportunity looks exciting to you, please complete the application process. Go Hawks!