Administrative Coordinator, Stadium Operations

About Atlanta Falcons Stadium Company

As the new home of the Atlanta Falcons and Atlanta United, Mercedes-Benz Stadium opened in 2017. The stadium hosts numerous other sports and entertainment events. The multi-purpose venue features flexible capacity that can expand to up to 75,000 seats; a retractable roof structure inspired by the oculus in the ancient Rome Pantheon; views of the Atlanta skyline; a 360-degree HD video halo board that, at nearly six stories tall and 1,100 linear feet in diameter, will be the largest in the world and a technology lounge offering a unique game day experience full of media content and full game immersion. Mercedes-Benz Stadium is a member of AMB Sports & Entertainment, which also includes the Atlanta Falcons and Atlanta United.

Position Summary

Provides administrative support to the Stadium Operations Department which consists of Engineering, Conversions and Housekeeping staff.

Roles and Responsibilities

• Collects, reviews and enters work schedules for Engineering and Conversions departments into ABI timekeeping system. Tags time to appropriate events/sub-categories, processes time for payroll, runs reports as necessary or requested; assists with updating costs, inventories and other miscellaneous information in Ungerboeck event management system;
• Performs general administrative and support activities which may include letters, memorandums, report writing, developing presentations, recording meeting minutes, meeting coordination, etc.;
• Assists Stadium Operations Managers with budget development, budget tracking documents, and budget presentation documents as assigned;
• Assists Stadium Operations Managers with ongoing development and revision of Stadium and department policies and procedures;
• Assists with data collection, formats reports and presentations, and submits certification data for sustainability efforts (LEED certification) and utility consumption/costs;
• Assists with the development of performance metrics/KPI’s for department as required or necessary;
• Assists Purchasing Supervisor with interior and exterior wayfinding signage inventory, repair, and replacement activities as requested or necessary; maintains inventory of material supplies necessary to keep in-house sign fabrication work running without delay;
• Develops ice/snow management training and planning documentation at the direction of department managers; participates in ice/snow emergency deployments offering administrative assistance as directed or required;
• Assists with coverage in the SOC (Stadium Operations Center) on event days when needed or required; assists with pre-event QC (quality control) inspections on event days when needed or required.
• Maintains department work calendar; creates monthly snapshots of scheduled PTO;
• Other tasks/duties as assigned.

Qualifications and Education Requirements

• College degree preferred, but not necessary. Five-(5) plus years of direct related work experience, or equivalent combination of education and experience including a minimum of two-(2) years in a large hospitality venue or place of public assembly.

Required Skills

• Advanced software technical skills (MS Office- Word, Excel, Powerpoint, Outlook)
• Excellent spelling, grammar, and mathematical skills
• Experience with ABI/Ungerboeck software programs a plus
• Ability to multi-task in a fast-paced environment
• Superior communication skills
• Dedication to customer service
• First-class project management ability
• High degree of professionalism