The Tampa Bay Rays are looking for a Receptionist with a positive attitude and demeanor, professional appearance, and great customer service. Candidate must be a proactive and flexible team player who has the ability to multitask, forecast scheduling conflicts and adjust as needed.
Responsibilities

Answering/fielding multi-line switchboard while attending to guests
Greeting and directing guests to their meeting locations at Tropicana Field
Following-up on voicemails left during non-business hours, which can include lost and found inquiries, questions from fans, and providing good customer service
Light clerical duties related to the front desk
Assist with ticketing projects as needed
Assist HR with filing and other areas as needed
Assist Fan Experience department with seasonal hiring process (i.e. verifying paperwork and organizing candidate interviews)
Working closely with multiple departments and staff throughout the organization

Qualifications

Previous experience answering customer phone calls and greeting guests in person
Previous experience using Zoom and Microsoft Teams preferred
Professional office and telephone exchange experience
Exceptional organization skills, with an ability to effectively multitask
Excellent verbal and written communication skills
Ability to thrive in a high-paced environment
Proficient in Microsoft Office Products (Outlook, Word, Excel, and Teams)
Understanding of and previous use of the MLB Ballpark App
Knowledge of Tropicana Field and the Rays organization
Punctuality and good attendance are essential to the success of this position. Hours are Monday – Friday from 8:30AM – 5:30PM and may include some weekends and holidays.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.