The Tampa Bay Rays are looking for talented individuals to serve as Fan Hosts during our 2025 season hosted at Steinbrenner Field. We are looking for enthusiastic and customer-oriented individuals to serve as ticket takers, ushers and guest service personnel.

Qualified individuals will be responsible for (but not limited to):

Proactively greet guests at gates and ticket lines
Help the Rays stay “game-ready” by preparing your assigned section for patrons, wiping down seats, looking for potential hazards, reporting any issues to a supervisor, etc.
Scan game tickets ensuring that the proper ticket is being used to gain entry
Assist fans in locating their ticketed seats; give directions for around the ballpark
Operating an elevator transporting fans to their desired level at Steinbrenner Field
Being alert to potential hazards in the ballpark such as foul balls and reporting incidents
Receive and quickly act upon requests or complaints from fans
Implement ballpark rules, regulations, policies, and procedures

The ideal candidate will possess the following:

Exceptional communication and customer service skills
Ability to work the entire event, including post-game activities
Must be available to work a minimum of 36 games per season
Ability to communicate effectively with fans, coworkers, supervisors, and management team

Working Conditions and Physical Demands:

Must be able to work in various weather conditions including heat, rain, etc. for the entirety of the event
Must be able to work all posts assigned with or without a field view. This includes gates, elevators, stairs and outdoor positions
Ability to stand and walk for the entirety of the event
Must be able to bend, climb stairs, work in high elevations and enclosed spaces
Able to work in a high activity and heavily crowded professional sports venue
Flexible schedule to include weekends, evenings, holidays, and overtime

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.