Title: CITY2 Team Administrator

Reports To: Sporting Director, Director of Team Operations and CITY2 Coaching Staff

Who CITY is:

St. Louis CITY is more than just the newest local MLS soccer team, we have quickly become the heartbeat of St. Louis and are leading the frontier of an emerging cultural renaissance. Join our growing family of 500+ visionaries in a fun and fast-paced work environment that provides unmatched potential for new ideas, personal growth, and immediate impact.

Who you are:

CITY provides a progressive and supportive workplace that lets YOU be YOU. We value unique experiences and perspectives, and we hire employees who leverage their differences to add value. Feel the impact of your ideas come to life as you join in the thunderous roar of 22,500 impassioned fans at our state-of-the art facility.

What CITY does:

Join us today in the mission of uniting the St. Louis Region and redefining what it means to be a soccer team.

Purpose

The CITY2 Team Administrator will provide administrative support and enhance communication among players, families, coaches, and staff. This position will support CITY2 by taking care of all the logistical details of travel, training, and match day operations. This role will also help the players, relocate, acclimate, and integrate into the St. Louis community.

Specific Job Duties

Coordinate a welcoming process of relocating/onboarding new players and families
- Primarily focus on housing, education, and lifestyle options
Integrate new players and help with onboarding procedures when new players arrive
Assist players with obtaining driver's license, social security number, bank account, etc.
Assist in registering players, helping players to and from medical appointments, as needed
Lead team communication between team staff and players
Lead match day operations for CITY2 which includes pre-match, halftime and post-match
Travel with the team as needed and provide operational support with team travel, training and matchday
Work closely with Front Office for sponsorship or community relation opportunities and player appearances
Serve as an internal office consultant in regard to players' perspectives
Develop a database of contacts, networks and vendors that support our player services department

Characteristics and Skills

Proven ability to work in a team-oriented environment
An eagerness to learn and develop knowledge and skills
A high standard of work performance and the ability to consistently deliver high-quality results
Detail-oriented and organized with effective time management and prioritization skills
Flexible and resourceful in response to changing priorities and needs
Strong communication skills to effectively work with both internal and external constituents, with an emphasis on communicating the mission, vision, and culture of the club, families, coaches and community members.
Ability to coordinate multiple projects simultaneously.
Very strong negotiating skills required.
Ability to work under pressure.
Ability to work with managers, staff and outside parties concerning travel arrangements.
Excellent facilitation skills, including the ability to manage and resolve tensions, disputes and conflicts
Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint

Experience and Qualifications

Minimum two (2) years’ experience in similar position.
Bachelor’s degree in business administration or Sports Management preferred; or equivalent combination of related education and minimum three (3) years’ experience in similar role.
Proactive in identifying and completing tasks applicable to the job.
Ability to problem-solve and exercise sound judgment.
Experience using database application software and/or online reservation systems preferred.
Knowledge of the principles and practices of administration, regulations and operating procedures, as well as accounting and budgeting procedures.

Physical Effort

This position will require talking, listening, standing, and physical activity for long periods of time.

Out-of-Office Responsibilities

Must be able to work evenings, weekends, events, and holidays as required. This position will require flexibility of work schedule. Travel includes frequently driving a motor vehicle, valid driver's license with insurance is required.

Background Check

St. Louis CITY SC contacts references and performs background checks on all candidates for coaching and staff positions. The club has an expectation for all staff and coaches to fulfill their role in ensuring the safety of our players.

Equal Employment Opportunity (EEO) Statement of Inclusion

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Team Administrator CITY2