Who CITY is:

St. Louis CITY is more than just the newest MLS soccer team, we have quickly become the heartbeat of St. Louis and are leading the frontier of an emerging cultural renaissance. Join our growing family of 500+ visionaries in a fun and fast-paced work environment that provides unmatched potential for new ideas, personal growth, and immediate impact.

Who you are:

CITY provides a progressive and supportive workplace that lets YOU be YOU. We value unique experiences and perspectives, and we hire employees who leverage their differences to add value.

Feel the impact of your ideas come to life as you join in the thunderous roar of 22,500 impassioned fans at our state-of-the art facility.

What CITY does:

Join us today in the mission of uniting the St. Louis Region and redefining what it means to be a soccer team.

Job Summary

The Manager, Match Operations for St. Louis CITY SC will provide guests with a safe and inviting venue, as well as experiences that are the best in Major League Soccer. This individual will help lead the Stadium Operations Team in ensuring that St. Louis CITY SC matches are operating as efficiently and effectively as possible, while managing resources as it pertains to both internal and external stadium events.

Responsibilities and Duties

Collaborate with appropriate associates from ticketing, partnerships, grounds, etc. to ensure internal and external sporting events are executed to the highest level.
Liaise with home and visiting teams and referees before each match to communicate facility policies and detailed event information.
Create and distribute necessary event communications as necessary to the stadium and Matchday Operations Teams.
Work with contractors and vendors to plan and execute effective matchday strategies including stadium and field set-up.
Meet with the Stadium Operations Team to discuss any necessary building preparations and/or special match activities.
Attend all St. Louis CITY SC home games and full stadium sporting events, as well as some non-soccer related events.
Oversee matchday experiences including ball kids, player pals, stretcher crew.
Perform other related duties as assigned.

Skills

Strong organizational, communications and interpersonal skills.
Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
Independent judgment to plan, prioritize and organize a diversified workload.
Ability to coordinate and lead multiple tasks and projects.
Ability to demonstrate poise, tact, and diplomacy. Strong teamwork aptitude required.
Elevated level of interpersonal skills to handle sensitive, confidential situations and information.
Exceptional time management.
Remarkable leadership and motivational skills.
Self-motivated and goal driven.
Professional appearance and attitude, as well as ability to work well with others.

Qualilfications

Bachelor’s Degree in Business, Venue Management, Sports Management, Sports Leadership, or another related field required.
Minimum of three (3) years of increasing Operations responsibility in a stadium or public assembly facility including supervisory responsibility.
Experience working in a stadium atmosphere for various types of events and layouts including soccer matches required.
Prior budgetary oversight of operational and payroll expenses preferred.
Proficiency in incident management systems preferred.
Possession of, or ability to obtain a current AED/CPR/First Aid Certificate.
Proficient in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Calendar.

Physical Abilities

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Required to sit, stand, and walk.
Use hands to operate and feel objects, tools, or controls.
Reach with hands and arms.
Required to talk and listen consistently.
Ability to occasionally lift, carry and/or drag up to one hundred (100) pounds if necessary.
Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
Capable of working in outdoor weather conditions, including exposure to the sun and heat.
Will be working near moving mechanical parts.
Will be working in a loud work environment.
Ability to work non-traditional hours and game days, including evenings, weekends and holidays as necessary.

St. Louis CITY SC is building a team that is passionate about their work, the success of our Club and the growth and revitalization of our region. We desire people who hold themselves and others accountable and are driven by setting new standards for fan engagement.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Manager, Matchday Operations