Military Programs Representative (PT)

At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves.   

To us it is so much more than just a game or concert.  It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex.  

We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce. 

This position will be responsible for assisting in developing, maintaining, and increasing military specific programs for the San Antonio Spurs, San Antonio FC, and Frost Bank Center family shows and/or events. This person must provide extensive customer service and continual development of relationships with both internal and external partners.

What You’ll Do: 

• Assist in the research and development of Spurs Sports & Entertainment programs within the military community.
• Collaborate with the team on strategies to build connections with military units, their leaders, and community organizations.
• Represent the company in the community and on military bases for ticket sales opportunities and grassroot marketing events.
• Provide administrative support for the team including database management, developing weekly email campaigns, manage inbound and outbound phone calls, and serve as the point of contact for any questions clients or partners may have.
• Assist with clients and prospects at games, events, and meetings by preparing materials and providing support greeting, hosting, and escorting them.
• Compile and maintain information from research such as military unit/group, contact name, phone numbers, notes, etc.
  

Who You Are:  

• Military experience preferred.
• 1-2 years of experience in customer service
• Proficient in Microsoft Office, Excel, Word, PowerPoint, and other computer skills required.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations and information.
• Strong teamwork and communication skills required.
• Strong customer service skills required.
• Demonstrated organization skills, attention to detail, and ability to juggle multiple tasks and priorities at the same time.
• Stand/Sit/Walk for long periods of time.
• Ability to lift/push/pull 40 lbs. on a regular basis.
• Ability to travel to events within a 30-mile radius of the Frost Bank Center.
  

In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development. 

If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply!  

SS&E is an Equal Opportunity Employer 
Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration.  Your employment with SS&E is “at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations.