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Job listing closed on 18 Jun 2024
7 Jun 2024

Assistant Store Manager - Pro Shop (Full Time)

🇺🇸 Pittsburgh, PA, USA
Full Time
2+ years exp.

The role of the Assistant Manager is responsible to support the Store Manager in all aspects of the daily operations of the store. This person will work in collaboration with the Store Manager and other store assistants in managing and motivating the staff, ensuring the store standards of best-in-class customer service and a well-presented store are executed. The Assistant Manager should have the ability to understand apparel, accessory, and novelty product to merchandise with flair and sell with enthusiasm.
**This position is located at our Flagship Pro Shop location in Acrisure Stadium.


  • Interview and hire store associates and ensure proper staffing levels to meet store needs are maintained
  • Enforce Company policies, procedures, and guidelines
  • Train/coach new associates regarding daily tasks
  • Assist with gameday and non-gameday staffing needs
  • Assist with store sets and product levels in the Flagship store as well as other locations in the stadium
  • Provide store associates customer service training and coaching to ensure customers are assisted quickly, positively and in a friendly manner
  • Maintain knowledge of current and upcoming merchandise, sales, and promotions
  • Complete daily opening/closing store operation procedures
  • Monitor products/merchandise to ensure that the store is well stocked, organized and fully merchandised
  • Regularly direct the work of store associates
  • Ability to demonstrate to the store associates of proper selling techniques
  • Exercises discretion and independent judgment with respect to store operations including associates’ work assignments and schedules, sale and promotional activities, and merchandise
  • Ability to manage multiple tasks simultaneously and manage workload effectively
  • Able to perform all essential job functions
  • Assist with gameday and non-gameday retail operations in the store and throughout the stadium
  • Assist and operate the custom heat press machine
  • Able to lift cartons and merchandise weighing up to 50lbs.
  • Perform additional duties when and where necessary as assigned by the Store Manager and management
  • Work hours are flexible based on the business needs and include days, nights, opening/closing shifts, weekends, and holidays.
  • Ability to work all gamedays, Steelers training camp, and any events
  • Ability to travel(transfer) to all store locations is required


  • Knowledgeable in Merchandising Techniques
  • Staffing
  • Inventory controls
  • Product Attributes
  • Proficient with technology
  • Collaborative skills and ability to work well within a team
  • Strong computer and organizational skills
  • Highly motivated and detail oriented

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.