The role of the Assistant Manager is responsible to support the Store Manager in all aspects of the daily operations of the store. This person will work in collaboration with the Store Manager and other store assistants in managing and motivating the staff, ensuring the store standards of best-in-class customer service and a well-presented store are executed. The Assistant Manager should have the ability to understand apparel, accessory, and novelty product to merchandise with flair and sell with enthusiasm.
**This position is located at our Flagship Pro Shop location in Acrisure Stadium.

SPECIFIC DUTIES AND RESPONSIBILITIES:

Interview and hire store associates and ensure proper staffing levels to meet store needs are maintained
Enforce Company policies, procedures, and guidelines
Train/coach new associates regarding daily tasks
Assist with gameday and non-gameday staffing needs
Assist with store sets and product levels in the Flagship store as well as other locations in the stadium
Provide store associates customer service training and coaching to ensure customers are assisted quickly, positively and in a friendly manner
Maintain knowledge of current and upcoming merchandise, sales, and promotions
Complete daily opening/closing store operation procedures
Monitor products/merchandise to ensure that the store is well stocked, organized and fully merchandised
Regularly direct the work of store associates
Ability to demonstrate to the store associates of proper selling techniques
Exercises discretion and independent judgment with respect to store operations including associates’ work assignments and schedules, sale and promotional activities, and merchandise
Ability to manage multiple tasks simultaneously and manage workload effectively
Able to perform all essential job functions
Assist with gameday and non-gameday retail operations in the store and throughout the stadium
Assist and operate the custom heat press machine
Able to lift cartons and merchandise weighing up to 50lbs.
Perform additional duties when and where necessary as assigned by the Store Manager and management
Work hours are flexible based on the business needs and include days, nights, opening/closing shifts, weekends, and holidays.
Ability to work all gamedays, Steelers training camp, and any events
Ability to travel(transfer) to all store locations is required

EXPERIENCE AND SKILLS:

Knowledgeable in Merchandising Techniques
Staffing
Inventory controls
Product Attributes
Proficient with technology
Collaborative skills and ability to work well within a team
Strong computer and organizational skills
Highly motivated and detail oriented

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Assistant Store Manager - Pro Shop (Full Time)